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April 2023 by T R.
HORRIBLE Customer Service. I've left this branch twice, gone straight to Harvard Square and gotten help where NO ONE at this branch seemed to know what they're doing. or just lazy-- a complete waste of time. Never again, which is sad because this branch is closer to me. Oh well.
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June 2021 by Joshua D.
If you can avoid Bank of America do it! The frees are hidden in the fine print, they charge you for everything, too much red tape, will charge you a fee then another if that fee takes you under and then tell you that even thought you've never been charged that fee AND never given notice, it's their policy. People this is an example of a bank "too big to fail" yet buys Jamie diamond summer homes in the hamptons on your fees. This is a horrible bank to work for, work with or trust your money to. Find a good local bank that sees you and works for you as a human, not income!
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August 2020 by Edna ..
Security guard sees people not wearing masks crowding the ATM area and not even saying anything about requiring them to wear masks to use this facility. I'm immuno compromised and the door was blocked by someone not wearing a mask waiting in line. It was an incredibly uncomfortable and unsafe experience for me. I don't feel everyone's safety is being considered at this business.
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April 2019 by Phone D.
I have filed a dispute charge with Bank of America. It's been 2 months I have been dealing with Bank of America. I have spent at least 12-14hours of my life to this stupid claim. But I haven't got the results. I'll anyway force to get my money back. But what really interest me is the representatives. Every time I call them I get different answers. I swear I was just laughing to see a company like Bank of America having this unprofessional customer supports.
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July 2018 by Keyzom B.
Whenever I go to Bank of America in Davis Square I always ask for Andrew Perez. He patiently answers all my questions clearly so I understand everything that's happening at the time.
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September 2017 by Ramez A.
My Fiancé and I had a great experience while opening a savings account with Adam Syed today. Adam was very informative yet not pushy in the up selling side of things. The session was efficient, educational, personal, and just plan comfortable. Great experience overall. Thank you Adam!
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November 2016 by J Wagner
Fantastic staff ! the relationship manager is extremely kind and considerably; grate person. Staff 10 stars. That's "my" agency
