-
July 2024 by maryann ellis
Nicole was awesome helped with everything I needed keep up the great work Ty
-
August 2023 by Knud Hellested
Went in today to open up two accounts, waited in line a good 15 mins. Got to the counter and was told I needed to schedule an appt to open up an account...Really? Obviously this location is NOT full service. Have been with Citizens over 40 yrs...I guess I'll have to take my business elsewhere..A complete waste of my time!
-
July 2023 by None None
The bank tellers behind the counter refuse to help you and force you to use the self serve ATM to cash a check - even when there is no one else in line at the counter (which has 2 tellers “working”; meanwhile the line for the single ATM has multiple people waiting). It makes no sense and is terrible customer service - especially for older folks who can’t or just don’t want to do it themselves.
-
May 2023 by Alan Pomprowicz
Why would a bank close on a Friday the same time people get out of work? How can most people cash a check.. d***
-
May 2023 by Karen Buco
I have been a customer of Citizens Bank most of my adult life. I have never had an issue with them and in fact, their tellers are extremely helpful, friendly, kind, knowledgable and patient.
-
July 2020 by Sandra Grzybowski
I just signed up for a bank account here, only to learn they do not cash savings bonds, which is a common function that all banks should and normally do provide. Completely wasted time setting up a local bank account and direct deposit with a small town bank that has zero customer service. Very disappointing. Lastly, I needed to set up a PIN number and although three people were working, of course only one person who was busy was the "only" one that could help me. Don't bother banking here, there's a reason big banks exist and do well.
-
September 2019 by M P.
Charge $7 to cash a check written by one of their account holders if you don't have a citizens account. Thieves. As if they don't make enough on their own account holders, they go after others their account holders do business with.
-
March 2019 by Diane Coite
Always a good experience. Employees are polite and very helpful. Busy foot traffic nearby, however I feel that the staff does a great job keeping transactions confidential.
-
September 2016 by Catia Fernandes
I recently met with Mike at Citizen's Bank primarily for information on a student loan for nursing school. Mike broke down all of my options, assisted me with the application, set me up with a new checking and savings account, and helped me set up my online banking. His customer service was exceptional. Thank you, Mike!
