Wagner Motors is highly regarded for its excellent service and honest, transparent approach. The service department team, including staff members like Lance and Isaac, is described as first class, with a clean and well-managed environment. The staff’s professionalism and exceptional care reflect strong management and a commitment to customer satisfaction. Customers appreciate the dealership’s integrity and dedication to doing the right thing. One customer shared a story of purchasing a low-mileage Mercedes AMG and having their warranty coverage verified. When a repair was needed under the warranty, it was discovered the car was not officially certified. Despite this, Wagner Motors covered the repair out of pocket without hesitation, demonstrating a high level of integrity that earned long-term loyalty. Another customer highlighted their positive experience leasing a Kia, with attentive service from a knowledgeable sales associate who answered all questions and provided a comfortable, respectful environment. Overall, Wagner Motors is seen as a trustworthy, customer-focused dealership that values honesty, attention to detail, and great service.
Service department team is First Class A ++. Lance, Isaac and team are excellent. Place is clean. Staff is exceptional. All starts with great management. Well Done
June 2024
I leased my 4th KIA from Wagner. I brought a friend with me with much more car knowledge than I have. We worked with Yasser Hakim. It was a pleasure to work with him. He answered all my questions as well as my friends. My friend had many. Yasser gave us all the time we needed. I would recommend this dealer to anyone.
March 2023
The consideration and attention from my sales person was deeply appreciated. I will bring my Kia Soul back to Wagner for servicing!