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“It is always nice to receive service from someone who knows what they are doing and do it with a smile and positive attitude. I congratulate Alison on her professionalism and her know how about the products in the store. She was a great help. Good communication and very knowledgeable. Thank you”
“Great experience when upgrading my phone. Ali is patient knowledgeable and able to handle a busy situation. Several customers had problems that required him to spend time on the phone either clearly incompetent reps but he persisted to get everyone exactly what they needed. Give this guy a raise!”
“I had such a great experience with this place. Sai and Addy were so professional and explained everything so thoroughly. I would recommend this place to everyone.”
“Julia N. was so amazing and kind! I switched from AT&T to T-Mobile and she made the process simple and stress-free. She's an amazing employee and I would recommend her to any T-Mobile customer!”
“My partner and I visited this location to purchase new cell phones and had a wonderful experience. Willberto was patient, knowledgeable, friendly and helpful. He made the process easy and we greatly appreciated his assistance, thank you so much!!”
“Kathleen was very helpful tonight when my daughter got locked out of her phone and we needed a reboot. She also reviewed our account status and made some suggestions that improved our service while saving us money. And all this with a friendly smile - thanks again for the great service!”
“I recently had the most extraordinary experience at the T-Mobile store in Auburn Mall, thanks to the exceptional manager, Nick. From the moment we walked in, Nick’s professionalism and dedication were evident. He not only secured us an incredible deal on our new phones, but he also provided service that went far beyond our expectations.
What makes Nick truly remarkable is not just his expertise in finding us the best phone plan, but his extraordinary act of kindness that changed our lives forever. During our visit, my son, who had been suffering from blindness, experienced a miraculous healing thanks to Nick. We were absolutely shocked and overwhelmed with gratitude.
Nick’s actions have profoundly impacted our family. His kindness, professionalism, and dedication have left us with undying gratitude. We cannot thank him enough for the incredible service and the miracle he facilitated. Nick is not just a manager; he is a beacon of hope and an inspiration to us all. Thank you, Nick, for your unparalleled generosity and for transforming our lives in the most extraordinary way.”
“I went in to just pickup my router as a new customer, I just moved into my 5th floor apartment with no elevator, I was spent. The girl who helped me was awesome, I wish I remembered her name because I was absolutely drained but she made my day”
“Excellent customer service mike was very friendly and able to answer any questions or concerns we had i definitely recommend. If i could i would double the stars ⭐ to 10 . keep the good work”
“Giselle B is an INCREDIBLE Mobile Expert! She is extremely knowledgeable, even when I had difficulty explaining the problem ~ Giselle quickly figured out the solution. Very soon, I’ll be in the market for two new iPhones and guess who I’ll be asking for? GISELLE!!! I truly recommend her!!!”
“Was greeted right away and and all my questions were answered received help Buy a new phone is switching on my information from my old phone I usually only go to this location”
“The staff were very friendly, knowledgeable and patient. To the woman who assisted me, I think her name was Veronica, thank you so much for helping me get a new phone!!”
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“I want to acknowledge Starvos for being so incredibly patient, kind, and helpful during my Verizon visit. I had a really complicated problem with my phone, requiring multiple phone calls, and he stayed with me ensuring my phone would get the service it needed as quickly as possible. I appreciate his willingness to advocate for me as a customer. Mark was also wonderful in helping us as well. Thank you so much!”