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January 2024 by Elisha Mathur
Actually I want give them 0 rating. I went for a change of winter tires after 1/2 hour they told me that the key to open lock is missing.Next day I brought a new key and booked an appointment for change the tiers. After 1 1/2 later the girl came me, the tire lock is too tight it may break the key and the lock. So to be on the safer side you have to buy the lock and key.I was so frustrated that they should have told yesterday that the condition. I wasted my total 3 hours for nothing. They just wanted to make extra money.I heard that they change stuff and don't respect of time.Please don't go to them. I will never go back to them again.
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October 2023 by Finlandia
Great place, great service. When everyone said write off my 2009 Honda Accord including Herb Chambers Honda of Westborough other charged $900 to replace spark plug but did not resolved check engine light until I visited ICar on the recommendation of one of my friend. ICar charged me $510 and resolved the check engine light caused by miss fire for good ? Thank you. ICar.Services: Carburetor cleaning
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August 2023 by Praful Patel
A complete car care center in shrewbury at a very convenient comparable price. Appointment needs to taken . Staff was cooperative and good.
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July 2023 by Alex Alexandrov
Some service was done right and at a good price. Others not so much. For example, had alignment done here that they said they took care of but my tires are still getting worn out way too fast on one side. Also, they will offer some repairs that you don't really need to get more money out of you. If you go here, know exactly what you need and don't and read up on pricing beforehand.
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May 2023 by mhaine ribeiro
Got 4 new tires here about 6 months ago, just got a flat tire yesterday and had Triple A tell me whoever did my tires last stripped the bolts. Tried to remove them and after he broke the first he decided to stop. A mechanic came and again broke another one. Got it towed to Honda and the issue is on all 4 of my tires. This shop purposefully causes more issues to get more $ stay away.
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November 2022 by Richard Netto
I came in to get my back tires replacement and so they did. I also asked for wheel alignment and they were to charge me and they actually did not complete the alignment, meaning I had my tires screwed, and so needed to go to another professional mechanic to have them aligned and fixed properly. It’s been less than 4 months and I’d have to replace my 2 back tires as they are completely screwed.So frustrating and due to it I do not recommend this place for my friends or whoever ask me to.I strongly recommend you choose Pedro Auto Repair Complete Auto Care Maintenance located at 70 Wall St in Worcester, MA for that particular service and others.Services: Auto tire replacement
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August 2022 by Ziliang Jin
I took my 2017 Mitsubishi Lancer for a AC recharge yesterday around 5pm. It is literally a quick thing that a kid can do in 5 mins. They let me leave the car there which I understand that they’ll have to finish the work before my car. But today they finish the recharge and charged me for $200 for it. I looked on the bills and they wrote $180 for the labor.May I know what kind of recharge took you 3 hours to figure it out where the hose is? If you don’t know where the house is I can show you. This is not right
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August 2022 by Johnathan Willian
They fixed my problem, everything else was great.
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March 2022 by Jack Ward
I have to take them to court over lost keys! They blamed me out of all people for them losing my keys and refusing to pay. Like really ? So yeah that’s just unfortunate, then they refuse to put oil in my car straight discrimination . Hate. The only good part about this place was Luciano and he’s in Brazil. The lady is horrible she should get a job flipping burgers. They also don’t give receipts for work. Then when you pay for a alignment they don’t even have a machine like why would you offer a service you can’t even do right. Messed up on front suspension multiple times from over tightening or having the control arms on the wrong position. Just shotty work and place all around. Would highly recommend reporting them to the bbb for being discriminated ripped off and abused.
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March 2022 by Jesse V.
Rip off. They took my keys And never paid me for them. They held my car for 2 months once and kept lying to me about why it's not being worked on. I went every single day to see what was going on . I wasn't harassing them. I just had hope every day they'd be working on it but they kept lying to me saying oh after the ford. After the jeep after the kia etc . They kept lying . When is it going to be worked on ? Like what are u doing. I'm a paying customer and u treat me badly. The exhaust leaks where they welded it. They don't give any Apologies and theyre the worst shop in shrewsbury. They still blame me for them loosing my keys like how did I take my keys when my car was in the shop. Accusing me of breaking and entering? they have camera and I never did that. i had to use my SPARE from HOME. To bring the car out of there when it was finally done.. They're wrong and discrimontory by their actions . They lie and lie. Make up excuses constantly and don't do good work. I don't understand how they even sleep at night knowing how horrible they have been to me and other people. My brakes were not greased and froze only a month after having them done there. Brand new pads and rotors . Then I took to minike in shrewsbury and they f***** up the same. They do jobs wrong they don't even know how to put the front suspension back together. Had to bring it back because my car was crabwalking. I've brought like 3 cars here and they all had issues with their work. It wasn't part failure it was over torquing and just no grease no experience. Horrible people horrible shop. I wish they'd go back to school. I've brought 3 cars here and they all had problems with their work. Went to just have some oil put in my car and they refused. Saying oh we don't do that. OK . 0 stars stay away. Horrible people horrible treatment. I cant stand in the parking lot but other people can. Discrimination.
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January 2022 by Jean Issa
Crooked people tried to sell me a tire rim for 300$ (You can buy them for 70$). Do not go to them, they will try to rip you off especially when they feel you don’t know a lot about car repairs.Service: Auto detailing
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October 2021 by M S
Great place to get your car repaired or just a simple oil change. Reasonable prices and nice people. I posted this a little while ago but have no choice but to edit. I brought one of my cars in for an oil change and rotation, they never tightened my wheels. I almost lost my back wheels. I didnt know, i thought something was real bad and went somewhere else. Then i had my other car in for an oil change. They couldnt have changed it because my oil is still black. 80 bucks for a synthetic change and nothing. Not happy at all. I thought this was a good place to go, they were nice but dont fix the cars correctly. Never again
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September 2021 by Washington da silva
excellent and fast service
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August 2021 by Jesse Vardigans
i bring my cars here for the jobs i cant do on my own. I get to learn and get it done at a very fair price. Luciano is the best ! Update. Been 3 weeks and they still haven't started working on my car. Making random excuses and lying.. update they havent finished my car for whatever reason and i take it personally. Its been 2 months . Why is it that you treat me so poorly you lose my keys and don’t apologize then purposely push my car further and further back. Theres no excuses left no lies left to tell. Finish my volvo.Services: General repairs & maintenance
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July 2021 by Victor Sastre
Awesome repair place
