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March 2024 by Marc Capuno
The storage is in great location, easy access to the place and good customer service but the Rent increase is way too high. It increases 2x the price of the 10x20 within about 3yrs.
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January 2024 by Diane Bolden
Excellent
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October 2023 by Leah Edwards
Great service and privacy loved this storage company!
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October 2023 by Marie D.
Customer Service is absolutely courteous, encouraging and of good advice. All fees and benefits were meticulously reviewed. Nevertheless the process went very fast. Thank you for that! I also appreciated the cleanliness and the design of the storage space, the easiness of access and the affordable rate of the pretty comfortable size I picked.
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October 2023 by Marie D
Customer Service is absolutely courteous, encouraging and of good advice. All fees and benefits were meticulously reviewed. Nevertheless the process went very fast. Thank you for that! I also appreciated the cleanliness and the design of the storage space, the easiness of access and the affordable rate of the pretty comfortable size I picked.
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August 2023 by Jodi Holland
Russ at Cubesmart Shrewsbury was outstanding! I was going to book online but as I was stopping there, I thought maybe it would be easier to get a unit near my current one at the location. Russ was able to find a unit available immediately close to my current unit and set everything up in about 15 min. He walked me over to show me location and confirm the unit would fill my requirements.This location is always well maintained and and the staff is always willing to assist. I highly recommend this location.
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August 2023 by Wendy Kottmeier
We used this to store my daughter’s college stuff to make move-in weekend easier. Safe, clean, easy in & out, always plenty of close parking and carts. Russ at the front was super helpful & friendly.
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August 2023 by Scott Sargent
Clean and great people, Russ was super helpful and knowledgeable
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August 2023 by E Y
Russel has been so incredibly kind and professional. He’s the main reason I keep my storage here and has gone out of his way to be helpful. He’s one of those people you’ll always remember for how genuinely good of a human he is. Thank you for your help and understanding during a stressful time!I would give 5 stars except Cubesmart did try to increase my rent by almost 50 dollars a month after only a few months of being there, which is pretty unreasonable. One of the other office workers was difficult and gave me a hard time but Russel took the time to help me figure out how to move to a smaller unit for now. If the rent goes up again, I’ll move my things elsewhere.
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August 2023 by Gabriella Salerno
Very easy check in/out process. Respectable price and pristine facility!
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August 2023 by Robert Kenney
Your facility is clean, well maintained, and your climate control kept our belongings in good shape. The staff was always very helpful, especially Russ at the Shrewsbury MA facility.
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June 2023 by William Aydelott
Nice climate-controled facilities with easy access, but way too many regular rent increases - needed to search out an equally convenient facility with a longer term rental agreement.
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March 2023 by Solimar Rivera
The gentleman at the counter was the nicest and most professional individual I've met in a long long time. He was very patient and took his time to get my reservation through after having a few hiccups with it. I really wish I remember his name.
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January 2023 by Leonard Robinson
Customer for a couple years. Professional staff. Clean, rodent free facility. Easy payment.
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December 2022 by Robert Jachimczyk
I’ve checked out many storage facilities but the CubeSmart in Shrewsbury is hands down the cleanest and best well kept . Russ and his team have replied to any question I have had and gone out of their way to make sure I’m comfortable keeping my business equipment with them. I highly recommend this facility. VERY CLEAN and MODERN.