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November 2023 by Shelby S.
I couldn't shop here because the second I walked in, I nearly fainted from the stench. Filthy store. Like rotting fish and urine.
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November 2023 by Linda Quattro-Fisher
Very efficient and also gave me valuable information about vaccines regarding my kitty’s situation-Much appreciated!
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November 2023 by Jeanne Farrar
Needed cat grass
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November 2023 by Ana Soares
They were very nice. Chocolate wasn't happy. But they were so good with her.
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February 2023 by Kyle S.
Well Done! Will Be Back. Quick and Professional Unlike Some Other Places. And I Actually Got My Dog Back!
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January 2023 by A Neat
Awesome customer service!
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December 2022 by Carmen M Soto
They are very friendly
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September 2022 by Racheal Pelletier
Great clinic. Friendly and caring staff. They make you aware of all prices and fees ahead of your services being received. All staff was overall courteous and patient with my pet. Great experience.
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September 2022 by Angela Janick
Vetco? More like vet-NO. If you value your dogs health don’t bring them to this location. My fiancé brought my dog (Stella) to be vaccinated for her yearly immunizations (rabies, lepto, etc) because it was going to save quite a bit of money compared to our regular vet’s prices. He was first told that their computer system was down, and that it was going to take longer than usual to check her in. They fully vaccinated Stella, my fiancé paid, and he was told that her records would be emailed to him. A few days later, we still had no records. So we called customer service only to find out that they had no record of our dog being there that day. We gave the agent our rabies tag number we were given and she was able to match it to a rabies tag number, but it was filed under a different dog with the same name (Stella). We requested that the records be transferred and they said it wouldn’t be a problem, but that it would take a couple of days. We waited and followed up today, only to be told that the records could not be transferred to our dog’s name, and that they “apologize and will refund our payment for the vaccines.” They are trying to dismiss the issue that a dog’s health is at risk and she will not have the proper health records. Also, without a rabies certificate we cannot register her, send her to the groomer, daycare, etc. To make matters worse, they are claiming that there is no way to trace us back to the date on which Stella was vaccinated. They are a horrible system and I would never trust them again with my dog’s care.
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September 2022 by Maria Rivera
They are very friendly
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August 2022 by Lisa R.
Visited this Petco this week we asked staff for help to find products and staff member did help use find what we needed but there was no getting over the wall to wall dried poop everywhere. I know times a tuff and it's been a while since I shopped in store but my goodness I was stepping on dry poop everywhere it couldn't be avoided and have never seen anything like this before.
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July 2022 by picis Soto
(Translated by Google) They are very cordial(Original)Son muy cordial
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July 2022 by Carmen Soto
(Translated by Google) They are very friendly(Original)Son muy cordial
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May 2022 by Jessica Garrant
Where do I begin? Today during spring cleaning, my husband and I, cleaned out my 3 fish tanks (8 Gallon, 20 Gallon, and 30 Gallon). I’ve had a variety of freshwater, saltwater, and brackish fish throughout most of my life. Although I have had these tanks empty for several years in my basement. We had intended on purchasing 2 Goldfish for our son and had four 5 gallon jugs filled with water getting to room temperature. My husband took our son to the Petco-Seekonk store (which is a 30-minute drive for us) to pick out his 2 goldfish for my 20-gallon tank which was sitting in his room waiting for the water in the jugs to get to room temperature. I have found it gets to room temperature quicker in the 5-gallon jugs we have from our water delivery (it’s a simple trick I used for years). Todd in the fish area, who is apparently also a manager, REFUSED to sell us 2 goldfish because my husband MISSPOKE and said we were going to put them in the 8-gallon tank. My husband called me and told me the situation and I told him that it was the 20-gallon tank we were using. He told this to Todd who said that he still couldn’t sell him the fish because the habitat has to be ready for them. I attempted to call to explain the situation to a Manager, which ended up being Todd. I went through the whole story of the 3 tanks and my husband just said the wrong amount of water because I am the one that handles the fish care in the house. I had sent him out to purchase the fish so I could stay home with our daughter. I didn’t expect that I’d need to brief him on the whole situation since he was just supposed to pick up two fish and bring them home and I would do the rest. I even went so far as to explain that I've had fish most of my young adult life and that I know the care and tank size needed for a fantail goldfish. Todd was very dry and dismissive. It was clear he was not listening to my explanation and told me that he "already denied the sale because there wasn't a proper habitat for the fish" and that I'd "need to speak with another manager." He then put me on hold for 10 minutes until the phone automatically redirected me to the mainline where Celeste picked up. She was very friendly and explained that the other manager was on break, but took my info to have this person call me back. About 25 minutes later, the other Manager Nicky, called me back, and that was even worse. I can’t believe this person is a Manager. She was rude and the epitome of unprofessional. She spoke to me on speakerphone because “her phone was broken” and told me no one else was in the room, which I suspect was false, but of course have no proof of that. I explained the whole situation to her, but like Todd, she was not listening and kept focusing on the 8-gallon tank. She was most concerned with defending Todd for not selling us 2 goldfish for a 20-gallon tank, despite me calling him to EXPLAIN the whole error that occurred. Further, she essentially blamed my husband for leaving the store too soon and before the situation could be resolved. That is laughable in terms of Customer Service. I was clearly aggravated at this point, but FAR from yelling at her. I also didn’t “yell” at Todd like she accused me of. I will admit that I made a snarky comment to him about how “PETA would be proud” of him, but this was after he still was refusing to listen to me explain that the tank was 20 GALLONS and not 8-Gallons. Nicky then told me that she’d sell me the fish and when I asked for her name because I hadn’t caught it at the beginning of our conversation, she said “Nicky” and then HUNG UP ON ME!!!! Here’s how the conversation SHOULD have gone, Nicky. “I’m sorry that this happened, but Todd was just trying to follow our protocol to ensure that the fish would be housed in the proper habitat. I understand that a miscommunication occurred with respect to the tank size and that you feel we didn’t listen to you when you tried to explain the situation. We will look into that. In the meantime, I’d be happy to sell these fish to you if you would like to co
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April 2022 by Angela Saraiva
Vetco? More like vet-NO. If you value your dogs health don’t bring them to this location. My fiancé brought my dog (Stella) to be vaccinated for her yearly immunizations (rabies, lepto, etc) because it was going to save quite a bit of money compared to our regular vet’s prices. He was first told that their computer system was down, and that it was going to take longer than usual to check her in. They fully vaccinated Stella, my fiancé paid, and he was told that her records would be emailed to him. A few days later, we still had no records. So we called customer service only to find out that they had no record of our dog being there that day. We gave the agent our rabies tag number we were given and she was able to match it to a rabies tag number, but it was filed under a different dog with the same name (Stella). We requested that the records be transferred and they said it wouldn’t be a problem, but that it would take a couple of days. We waited and followed up today, only to be told that the records could not be transferred to our dog’s name, and that they “apologize and will refund our payment for the vaccines.” They are trying to dismiss the issue that a dog’s health is at risk and she will not have the proper health records. Also, without a rabies certificate we cannot register her, send her to the groomer, daycare, etc. To make matters worse, they are claiming that there is no way to trace us back to the date on which Stella was vaccinated. They are a horrible system and I would never trust them again with my dog’s care.