Pep Boys on 216 Highland Ave is a trusted auto service and tire center that offers a wide range of services for cars, trucks, and SUVs, including hybrid and electric vehicles. Customers appreciate the convenience of same-day service for repairs, oil changes, tire installation, brake repair, battery replacement, inspections, towing, and roadside assistance. The staff is known for being friendly, professional, and caring, providing courteous communication and quality service. Many reviews highlight the ease of online booking, with some customers noting the staff's helpfulness in confirming availability and delivering well-reviewed, discounted tires promptly. The team, including managers and technicians, is described as knowledgeable, efficient, and respectful, making customers feel valued. Long-time customers trust Pep Boys for consistent and good service at reasonable prices, often mentioning their satisfaction with repairs like oil changes, brake work, and alternator replacements. Overall, Pep Boys is recognized for its reliable, expert technicians and friendly atmosphere, making it a popular choice for vehicle maintenance and repair needs.
