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February 2024 by Angy Cherry
In all their locations they already charge to put air in the tires, that was a plus that they no longer have... INCREDIBLE!!!And they don't have windshield washer fluid either, the containers are completely dry.Now I have to put gas in other places, it's no longer convenient to come!
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January 2024 by Kenneth James
This review is more of a reflection of Neon Marketplace as a whole. What kind of business just takes an app offline without replacing it with something better? I don't get gas there anymore as I need to go inside to pay and of I paid too much to fill my tank I need to go back inside to get my change. Either not filling up my tank to full or having to go back inside for change isn't worth the hassle. Cumberland farms is just as competitive if not more.
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January 2024 by Heather
Girl ringing at register on Wed December 27 2023 at 730pm was unbelievably rude. Taking bites of whatever she was eating while ringing us up. To top it off, we gave her the cash and she kept the change! Granted it was just a few cents but to just assume that it's yours to keep is absolutely absurd!!! Disgusting customer service on her part! They must be desperate for help to allow this behavior to happen!!!
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December 2023 by donna terry
Clean with great customer service ?
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December 2023 by alfred Vanasse
In and out in a hurry. Went for gas
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December 2023 by Mira P
Very clean and nice rest area! The food is better than you think! Try pizza baked in a wood-fired oven
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November 2023 by Nick Caponigro
Really nice gas station prices are little more expensive then typical convenience store has a really nice Tesla charging station area
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November 2023 by Mike Reardon
Never going back !-Can’t access there point service that they changed-More money for gas if using debit card or credit cardAND NOW THEY ARE ASKING FOR TIPS TO RING UP AT CASH REGISTER
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September 2023 by Tracey Vieira
I have been going to neon from the time it opened the employees and manager are amazing. The story is always clean the employees and manager work very hard and they still put a smile on there face. Keep up the good work.
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September 2023 by Jay Chambers
Been coming here since they opened,the manager Nicole is great always friendly and welcoming , Michele making my coffee is usually the best part of my morning, they both deserve raises, would leave 6 star review if it was possible
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September 2023 by Bernie Sanderson
Store used to be good, the new manager took over and has never been the same. Little to no staff, product quality went down but prices stayed the same or went up. Manager is never there in the mornings and workers constantly complain about treatment. I see this place gone in a year tops.
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August 2023 by Captain Knuckles
I usually love Neon Marketplace. It’s a really cool gas station! This place though? A major exception. There was no hand soap in the bathrooms, and the soda fountain wasn’t working. The employees there should be fired on the spot for not doing their job. Next time you come to this place. Think of people with fecal matter all over their hands touching your stuff from lack of proper hygiene skills
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August 2023 by Denali Ford
I usually love Neon Marketplace. It’s a really cool gas station! This place though? A major exception. There was no hand soap in the bathrooms, and the soda fountain wasn’t working. The employees there should be fired on the spot for not doing their job. Next time you come to this place. Think of people with fecal matter all over their hands touching your stuff from lack of proper hygiene skills
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July 2023 by Abe Nachel Motta
Originally I would have given them 5-star the place, but after today. NO Thank you. They had an amazing reward program. I had earned thousands of points over the last year and redeemed a least half of them since the beginning. Today, I tried to redeem point and they are still on my account but they are completely worthless. You can’t redeem them for anything. Why? I can’t tell you. None of the workers would say and the customer service phone line would say they had no notification of the loyalty program being cancelled the company just cancelled it. I understand readjusting points for different values, but cancelling and not letting customers know is wrong.
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May 2023 by Robert S.
This chain of gas stations and convenience stores has brought competition to Cumberland Farms in New England. They are based in Cranston, Rhode Island and they currently have locations in RI and MA.I have driven past this particular station several times and their gas prices are very competitive to big name gas stations. Not as low as BJ's, but many times much cheaper than Mobil and Shell.I needed some air for my tires and I found out they offer Free AIr....instead of paying a ridiculous $2 for air at other gas stations....Good Job, Neon. Free air is a good thing for your customers.This location also has several Tesla Charging stations, making it easy for people that are driving down the highway (just yards away) or for any local driver in the area. Inside the convenience store was smaller than the one in Providence, but still, it had all the basic departments. Their tablet online ordering system was easy and convenient.I got some brick oven pizza to go and a drink....Easy !You can download the Neon Marketplace mobile app with Spot Pay and save 10 cents per gallon.Plus, any rewards member can earn points with every qualifying purchase and use those points to redeem for their foods and beverages.