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November 2023 by Juli S (Julz)
It was an absolute pleasure from start to end. Danny in sales and Brian in financing were extremely professional, clear, concise and transparent throughout the whole process. If you are thinking of getting any vehicle through Herb Chambers do yourself a favor and go to the Seekonk branch. The general manager was also very involved and made sure I got the best deal available. Thank you all very much!
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November 2023 by Douglas Cooper
Ara was professional and personable. He knew his product and got me the best deal on my purchase. Every step of the process was handled smoothly by the friendly staff. Financing through Honda Motors was very reasonable. Preparation and delivery of my new Passport was complete the next day. I can count 7 new cars and light trucks that I've purchased from other dealers over the years and this was by far the most pleasant experience. I've already taken one short road trip to NY and I am totally satisfied with this purchase.
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November 2023 by Linda Laranjeiro
Just bought a 24 CRV Hybrid Sport Touring, from Sam, who was just AMAZING. After 8 months of searching, multiple dealerships, we went to Herb Chambers based on a friends recommendation. From the start Sam, was extremely kind, professional, friendly, patient and most importantly genuine. He answered all of our questions and concerns.I also want to thank Kevin, who explained everything about our vehicle, he too was very kind and patient. He took his time explaining and answering my questions. Gave me his card in case I had additional questions to reach out.I can’t express how happy and positive this experience was.Thank you Sam and Kevin!!!
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November 2023 by Ericka Perrico
My experiences working with KB are always excellent. In my experience. It is fairly unusual to have the opportunity to work with the same salesperson more than once, let alone three times. It has been my sincere pleasure to work with him on the purchase of a vehicle for the fourth time. KB is a professional with an eye out for the customer. It shows in every interaction. I truly value that quality and will continue to seek out his assistance when purchasing any new vehicles going forward.
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November 2023 by Kat Sou
Rancier our Sales Consultant was an absolute pleasure to deal with. I felt extremely comfortable with his approach and his attentive care towards our questions and needs. Never felt pressure at any time and he even came in on his day off to cater to our schedule. He is an asset to any company but I feel I left making a friend. Thank you for making a usually stressful time into one that left me extremely pleased. Thank you
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November 2023 by Paris Martin
I got my first car here and the experience was great. I just purchased a brand new accord and the experience was even better. Saul and Brian gave me great customer service. Buying a car always takes long but the made it smooth. I'd recommend it to anyone.
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October 2023 by Jason Allard
We recently purchased a new ‘24 CRV Hybrid Sport Touring here, working with Danny Reyes. He was extremely helpful during the process and made it stress free. We had to wait several weeks for delivery of the car from the factory, but he kept us updated along the way. Once it arrived at the dealership we picked it up within 2 days. I highly recommend going here, and ask for Danny ??
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September 2023 by Alexis Cobb
We had a great experience at Herb Chambers.Our sales person Jhonger was awesome!He listened to what we wanted and what we needed and he made it work!We had no issues with finalizing the paper and getting the car ready for us to drive off in!This the first time my husband and I felt comfortable in a car dealershipI highly recommend Herb Chambers of Seekonk!!
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September 2023 by Cheryl I
My husband and I went with my son to buy his first car…he found one he liked, and the salesperson (Cliff Stern) talked him into paying $1000 over msrp which last time I purchased a car was unheard of! (normally you pay less but at least not over!) But, my son was excited to get the car (a 2023 Honda Accord) so they proceeded to go ahead…my son asked if they could include splash guards with the purchase and he said NO…oh well…the day came to pick up the car… we brought what we needed, check, insurance binder, etc. filled out paperwork and sealed the deal..we thought..my son had keys in hand but no temp plates because Cliff said Amica is stupid and never does anything right and we called them 6 or 7 times for whatever and still no plates… I proceeded to ask him to ask somebody why won’t it go through, and he proceeds to look up prices for another insurance company saying that we should switch! I don’t think so… And he tells us because we can’t get the plates, why don’t we take one of your plates off and put it on the new car to get it “home” ..not only illegal, but I told him it won’t solve the problem because my son doesn’t live with us and how is he going to drive his car after that?!! 4 hours of going back and fourth and we finally said, Cancel the deal, rip up the check and paperwork, WE ARE DONE! Only then did he go in to another office (probably manager) and probably 3 minutes later he has his temp plates! Seriously???? We wasted over 3 hours and it took 3 minutes after asking for help!! Now he asks my son what he can do to get him a good rating and my son says, well I wanted splash guards and I would also like the all weather mats.. he said he would see…he picks up the plates, and he did get the mats but Cliff says no way you’re getting the splash guards! Hence bad review…he screwed my son and ruined his first car buying experience, and the thing is, I am in the market to replace MY 2015 Honda…won’t be buying it from Herb Chambers Seekonk, for sure!
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September 2023 by Karen Girczyc
This is my third lease through Herb Chambers. It was a great experience. Colby was amazing. She worked hard to find me the car I wanted at a fair price and was in touch through the whole process. Kevin did a great job explaining all the features of the new car and made the experience fun rather than overwhelming. Very helpful. The pick up process went so smoothly. I love driving my new car!
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September 2023 by Dolores
I never leave reviews but thought I should share this! I went last Saturday to get my brakes done and get them flushed. Spent almost $600.00 and the customer service was great. Until I get in my car and realize after searching my car right there in the parking lot that someone who worked on my car had stolen $5.00 from my car. It’s unfortunate cause I liked going there to service my car but after that I can’t go there no more! The manager gave me the $5.00 back. Even the customer representative called me to offer me a free oil change but it’s the feeling of being stolen from that doesn’t sit well with me so I passed and will be looking else where to get my car serviced.
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September 2023 by domingo fernandez
SERVICE DEPARTMENT: Awful time in service. Brought the car in for over due maintenance, $3k worth of work later for the car to come out making a noise that didn’t exist prior. Had to bring it back TWICE and drive them in the vehicle because the couldn’t FIND the for another $1000 worth of work. Overall Pour communication between the techs & service, Dropped all that money & had to FIGHT for a LOANER car, had to leave with the car feeling UNSAFE with my KIDS, and so much time being waisted, & PTO needing to be used to miss time from work. Terrible experience, along with dropping all that money. I would name drop but honestly everyone was bad and not trying to help. Based off of the GMs replies on here there are no real changes being made. Just Go to another Honda honestly.
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September 2023 by Ronald Polanco
Took my 2018 Honda Accord in for an oil change. This was the first time in years that I've had a vehicle serviced at the dealer I got it from. I was very satisfied with my service. Not only did they complete the oil change but they also took care of a scraping sound I was hearing coming from the rear brakes. They serviced my breaks and even found that my oil pan needed to be resealed. My service advisor, Scott McMahon, was very well informed about my vehicle's warranty and called for me to have the reseal covered by the warranty. Would gladly come back next time for the next service appointment.
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August 2023 by Mary B.
This business has absolutely stellar people working there. From sales to service, they are excellent. We had to have our used Honda fixed. Kelvin was intelligent, knowledgeable, professional, and most importantly, kind to us. The service department does excellent work, and provides you with a status report that I could understand, and I'm a gramma with no mechanical skill or understanding. Reception desk is professional, friendly, and on top of things. I would reccommend this place to people I love. Thank you very much, Herb Chambers, Seekonk! God's blessings on all of you.
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August 2023 by Fred Brissette, Jr.
Helped my mother buy a new to her 2015 Nissan Sentra which was certified for a great price. Sam did a great job working with us. Appreciate the crew here.I'm a long time customer here and this is why I keep coming back. Great service...
