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September 2024 by Helia Lima
Thank you very much for your professionalism and dedication, which were fundamental to the success of my purchase (Honda HR-V)
Showed passion for what he does.
technical knowledge.
It was very proactive and professional , had empathy, good humor,, objectivity, confidence, active listening, adaptability efficiency and many others. Definitely recommend other people to you, Homero Lima, congratulations was excellent
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September 2024 by Sanford Shieh
Domenica was great, gave us lots of info about the Honda Fit we bought, was patient & great fun to work with. The whole Herb Chambers team was thoroughly professional & easy-going, made buying a used car a pleasant stress-free experience. Definitely recommended!
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September 2024 by Shawna Ballard
Had a great experience at Herb Chambers Honda of Seekonk thanks to Khurshid. He was very friendly, professional, and patient with me as a first time car owner. He was willing to take the time to further explain things and help me throughout the entire process.
He had great customer service.
I am happy to have bought my car from him!
Thank you Khurshid.
Scott Bousquet was also great to work with. Thank you both so much!
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September 2024 by Cynthia Correia
Great, l appreciate Jarrod going beyond his position as a salesman. He helped me, greatly and I really am grateful. Thanks Jarrod, keep being who you are.
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September 2024 by Vanessa1015
I had a great experience with Cliff on my new purchase. Very kind with patience and helping me get into the car I wanted with no hassle
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September 2024 by cheatra svay
Herb chambers of Honda seekonk is the best honda dealership in the area. Their customer service is great and the all of the salesman are knowledgable. Our experiences for the last five years have been wonderful. I am on my third vehicle and SAUL our salesperson has been very helpful and professional with helping us get into our new vehicle. I would definitely recommend this dealership to anyone shopping for a honda.
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September 2024 by Jason Clute
??I purchased a certified preowned vehicle and was offered all of the warranties. I bought them except for the lost key protection and was told I had five days to return the vehicle. No questions asked. Come to find out, when they handed me the key to get in the car and drive away, there was only one. This didn’t sit well with me, and I asked the salesperson Jim to order another one, to which you replied, “It’s an active Congress,” you have to call BMW and do it yourself.
When I got home, I contacted the dealership and asked if I could add the lost key protection that I declined because there was only one key, and it took days to get an answer back.
Then they told me I had to purchase another key to add the lost key protection (that they were willing to sell me initially, which you must have 2 keys to sell someone that protection).
All of this sat uneasily with me, so I decided to initiate a return of the vehicle on what a reasonable person would consider day 5. This is when they told me. Sorry, you’re on day six (when I haven’t even had the car for a full five days yet because they count the minute you purchased the car as day one). So, if you drive off the lot at 8 PM that counts as day 1. I wouldn’t buy a car here. They don’t explain things well, and small key details seem to be hidden; once they have your money, the service after the sale is bad.
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September 2024 by Philip Swayze
11 years ago I bought a brand new Honda CRV at Herb Chambers. After more than 207,000 miles I decided it was time for a new vehicle. Humero and Herb Chambers took good care of me once more and I’m now the proud owner of a 2024 Honda Accord hybrid touring!
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September 2024 by Michael Simeone
Update- you guys seriously just email me about this vehicle again wondering if I would be interested in it. Does your sales team not communicate at all.....
I strongly discourage anyone from purchasing a vehicle from this dealership. My experience today was extremely disappointing. I visited with the intention of trading in my vehicle and upgrading to a used Jeep Renegade Trailhawk edition. After receiving a letter from Stateline Nissan offering up to $7,000 for my trade-in, an additional $7,500 on select vehicles, and covering my first payment, I reached out to Herb Chambers since they had the vehicle I wanted in stock. Unfortunately, this decision turned out to be a mistake. ( To be clear I was not expecting anywhere near $7000 for my vehicle just the fair KBB price)
The Jeep Renegade Trailhawk they presented was in poor condition. It had significant issues, including a malfunctioning airbag sensor, a faulty seat belt sensor (the seat belt clicked in, but the car didn’t register it), and a broken automatic start-stop sensor. Given that I had expressed my interest a week ago, I would have expected the dealership to either notify me of these issues beforehand or have them addressed before inviting me to view the vehicle. At the very least, they could have been transparent about the vehicle's condition, before I cam in.
The sales representative, Ara, demonstrated a complete lack of professionalism. His approach was dismissive and condescending. He worked under the assumption that the sale was already finalized during the test drive, before doing any fiance options or informing of what my trade in would be was both presumptuous and frustrating. He showed little interest in understanding my needs, frequently interrupted me, and when I declined their inadequate offer of $400 for my trade-in (KBB suggests $1000 - $2000) he responded with, "What were you expecting when you came in today?" as if I should have anticipated their low ball offer.
I explained that I owned my vehicle outright and that it did not make financial sense to commit to nearly $500 a month for the next 5-7 years. I was looking for a payment closer to $350 and expected a fair trade-in value of at least $1,000-$2,000. However, Ara repeatedly dismissed my concerns, insisting that these factors wouldn’t significantly impact the financing terms, and at not time suggested they would be able to come down on the price of the vehicle.
In summary, this was a highly unsatisfactory experience. I will not be purchasing from this dealership, and I strongly recommend that others avoid doing so as well. If you value professionalism and transparency, look elsewhere.
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September 2024 by Natalie
Colby has been our sales rep at Honda for our past few vehicles. She always makes the process quick and painless and is super efficient. I look forward to working with her again for any further purchase!
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August 2024 by Carol Charron Perry
All of the people that I dealt with yesterday with the purchase of my new 2024 passport, we’re all great people knowledgeable, helpful patient and funny people, especially my sales representative Ara yaghsizian I give him 5 stars ⭐️⭐️⭐️⭐️⭐️
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August 2024 by Rayshawn Brown
David chantre Is one of the best salesman around if you wanna good deal from the team at Honda can help !!!!!!
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August 2024 by Adam Jerasa
Colby was fantastic. She made it one of the best car buying experiences I’ve had.
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August 2024 by Fritz Augustin
KB is an asset for Herb Chambers.He always goes above and beyond in customer service.He is great
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August 2024 by Shontell
Purchased a new 2025 CRV at this location with the help of Jim. The best experience i’ve had at a dealership. Wish I had purchased previous cars through them. Lesson learned. We will only be buying cars from this location from now. Thank you so much Jim and everyone else who helped! 10/10
