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March 2024 by Mike P
Great spot for FedEx drop off and store.. never had any issues here and the people are very nice. Check them out..Don't get the reviews on here about delivery drivers ..This is a store, a FedEx office and print shop.. nothing to do with drivers and your late package!!!
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March 2024 by Azari Maximoff-Obendorf III
I walked in, was greeted warmly and immediately, conducted the business and the transaction couldn't have gone smoother. Five stars!
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February 2024 by Al Martinez
Very simply FEDEX SUCKS!This has happened several times...You get a notice of a delivery date, you wait all day and nothing! Then you get an email with a delivery exception, they tried to make a delivery "Custome not available"...This is not the 1st time this has happened with a package that I need and have waited for. I then have to go to the shipping location and pick it up myself because you can't wait all day for them to show or not show.UPS & Amazon show up why can't FEDEX!!! You need to do better or leave the delivery business and let the real delivery companies take over!
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January 2024 by Maria Minot
Super nice staff. Fast, professional, resourceful. I always look forward to coming here.
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December 2023 by Scott Roy
My box came empty because someone from federal express stole the items and tapped it back up and when it got delivered I told the guy there's nothing in it we opened it and nothing he said il take it back and give it to my boss to exchange and now there saying it was delivered
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December 2023 by Garret Ferreira
I was trying to get a photo poster print done same day at the end of the day. I called the location to see if it was possible and Kelly was awesome! She had me send the file over and squeezed me in an hour before close, She was also super friendly while we waited for it to dry since it had just finished printing before I arrived.
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December 2023 by John Aranjo
Had an expensive package coming that required a direct signature, fed ex would not allow me to redirect the shipment. I decided to take time off from work to be home to accept the package. Driver never came yet claims he put a ticket on my door, and would reattempt delivery tommorow. I have surveillance, I double checked the video no fedex truck even passed down my street. Now they are expecting me to take more time out of work, to maybe get lucky and have the driver actually ATTEMP to deliver. Get real sending back to seller, and not using fed ex again!
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December 2023 by Edward Andrews
Driver lied. We were home Driver couldn’t find the package and said we weren’t home We waited all day for this
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May 2023 by Julian Tarin
Ordered a scooter, saw the delivery truck, waited on the inside of the back door after seeing the delivery driver walk towards the back. I wait to hear a knock, all I hear is a "beep", so I go outside after a few seconds and the driver was heading back to the truck! They left the "we missed you" sticker. You can't miss someone if you never attempted to get their attention!Not one single knock! Are these drivers incompetent or lazy? Why would the person go to the back door vs the front? Definitely intentional to avoid having to carry the packageWhoever the driver was for order DT7078 4171 5615 needs to be talked to. This is why I try to avoid FedEx at all costs
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May 2023 by Krista Kiser
Driver didn't follow instructions for delivery and when I called out to the driver, they just drove away. Amazon is better.
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May 2023 by Katie L.
Located on the side of Panera, this storefront is easy to find. I have used this store for various tasks over the years. Shipping packages, mailing overnight letters, to print and to copy. Now, you can even do, do it yourself drop off of Fed Ex packages. Overall this store is very convenient and I will continue to use it when needed.
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March 2023 by Kat J.
i feel like one star is being too nice to this company. i purchased an item off a site for a good amount of money. after waiting several weeks my item arrives. (back story- i have a broken leg from a car accident. and i live on the second floor - no door bell) i called in to where i purchased the package from & i was told i needed to lift the signature requirement with fedex. only to call fedex to have them tell me to call the shipper for permission. than after two other attempts of me not being able to get my package - i asked to pick it up at the facility. the agent i spoke with told me i couldn't the "shipper wouldn't allow it" only to be told after by their manager that their agent was "misinformed they apologize" and i could "pick it up by 8:00 pm today." around 6:30 pm i called in to make sure the driver was back at the address - 1977 fall river ave seakonk ma - i was told the package was there ready for my husband to pick up. when my husband arrived he was told they "couldn't find the package" ..... you can imagine my annoyance by this at this point. i called customer service for this location & was told "that's strange - we'll need to open an investigation to find your package" all i wanted was to pick up my package.. & this is just so ridiculous. my husband is 90% sure at this point that someone had just stole it.
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February 2023 by Pj Brophy
Tend to say items are delivered and are not. My packages sit at the seekonk warehouse and they say they are delivered. Never fails when I order something and they use fedex shipping. I personally won’t use them and now go out of my way not to buy from shippers who use fedex.
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January 2023 by Elijah LaMacchio
Went in to ship highly valued item. Employees both gave great advice for shipping/packaging and provided additional packing to ensure safety of my item during shipping. Peace of mind worth paying for.
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December 2022 by Devin Souza
Terrible customer service, refuse to help you in any way shape or form other then directing you to customer service who refuses to look into your issues further even when they’re the one who caused the issue in the first place I suggest never using fedex or this store because they won’t help you. And they’re attitude’s are horrible.
