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September 2023 by kanifala m
Had the type of car I was looking for, and were very helpful in every step of the process of getting financed, registered, and inspected.
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July 2023 by Angela Pucino
I 100% recommend John & the Car Palace. John has a great selection of fairly priced cars. The Car Palace has a no-pressure, casual environment. I needed a car in a hurry, and without the best history/circumstances, John worked with me and got me an amazing car at a great price. He was non-judgmental, kind, and funny to work with! He has an excellent understanding of MA & RI procedures & laws, and was on top of everything. The guys working there with him were also super relaxed and friendly.I still can’t believe that I have this great car! So grateful.
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April 2023 by Donna Tetreault
John really goes above and beyond... Extremely happy with my car ... Will definitely recommend... any concerns I had were addressed promptly and properly... Very honest and trustworthy...love my 2016 sonata...Thank you Car Palace
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April 2023 by Kevin Fisher
John and Car Palace are great. They made purchasing a car incredibly easy, and we love our Ford Ranger which is everything it was promised. Buying a 20 year old truck could be a scary proposition, but John made it stress free and we are very happy.
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March 2023 by Rachael Poirier
The place to go for reasonably priced used cars. John was a huge help with not only getting me into a car I liked but also one I could afford. He made the paperwork easy on my end, which was a life saver. Never felt like I was being pressured into a purchase, very down to earth...can't recommend enough.
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February 2023 by Kent Quitevis
The only difficult thing about buying a car at the Car Palace is deciding on which car to buy. John stocks an array of top-notch cars at affordable prices. I test-drove several before rendering a final decision.I've been driving my new car for over a month without a single issue. And, I have received nothing but compliments from family and friends. The Car Palace is now my go-to place for used cars that drive like new.THANKS John.
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January 2023 by David Castaldi
I'm always nervous when visiting a used car dealership for obvious reasons. John, however, is a good guy. He's a straightshooter--there's no b.s. with him. He's sincere with a good sense of humor. He had the vehicle I wanted at a reasonable price.He was fair with me about the trade in value of my 07 Hyundai Sonata. I had some concerns later and he answered all my questions each time I called him. He took care of all the paperwork with both my insurance agent and the RMV. There were no hidden charges. There was one slight problem with the vehicle which was taken care of when I picked up the car. The inspection sticker was also handled for me as an extra added service.
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January 2023 by Abigail S.
It was a pleasure working with John! They had the exact car that I was looking for and took great care of it until I could come and pick it up. John was very helpful with all of the paperwork, even though it was a bit more complicated since I was in NY! He was so helpful and responsive to all of my questions. I always get nervous when thinking about working with small dealers but this experience was a great one. He's even offering help and advice after I picked up the car and the sale was complete. Amazing place!
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November 2022 by Kevin Rubino
This is my second car i bought from car palace. I needed a winter suv because a drive a mustang during the good months. I got a 2007 jeep grand cherokee from them . It runs execellent . Highly recommend the car palace and john the owner is the best.
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September 2022 by Guytano Iacovone
Bought a car for 13000 cash at that and my car still sounds like a Christmas tree when I turn and break ,shaking my head went from Worcester to car palace about 5 times back and forth said the problems are fix come get the car and paid for a diagnosis 3 times for the same problems still there till this day . Got the text and videos to show it all could win in court if I wanted to but I paid to get it fix last week which cost me 950$ I’m my opinion go else where . To buy a car 13000 cash and have to put money into it is awful
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August 2022 by Kate chen
We had an excellent experience at the Car Palace. We were treated with respect and given a fair deal. We purchased a 2013 Nissan Altima about four months ago and are happy with the car. We would definitely buy another car from the car palace.
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July 2022 by Krissy Martin
We just purchased our second car at Car Palace. The first time we purchased we had a fantastic experience so when we wanted to trade in our old car for a bigger car we knew exactly where to go! They show honesty, integrity and truly care about there customers. They said if you have any issues bring it right back and we will take care of it. The owner John as well as the mechanics are exceptional!
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July 2022 by Fatima M.
Let me tell you " So we went to see a nice car it was beautiful we love it and everything we where so happy to have a new baby. The dealer was like1hour away from home but guess what one day after we pick up the car was giving us issues. So we told them that the car was having issues they told us bring it to us we fixed it. We bring it out to him and guess what they keep it for about 3 days then they told us everything was fix come pick up your car. That was excited for us but guess what 20 mins before getting home the lights appears on the screen "dashboard "again. We bring the car twice to them already now it has been 8 days that they have the car and we don't even have a answer went the car should be ready. We have been talking to lemon law Massachusetts laws because this is so stressful to be paying Uber. Come on it has been a month already and we haven't even used the car once. "Either they fix the car or give us our money back" we pay around 11k for the car So all we need is a good car that will work for couple years.
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July 2022 by Lauren Todd
The Car Palace is a very honest place to buy a car. We had been looking for about a month when we found the place after coming down to look at a car. It wasn’t the one we ended up getting, but we did notice all cars looked well taken care of, clean, and no hidden problems. We ended up coming back for a different vehicle after we had such a positive experience, and got the car for a very fair price! Any issues with the vehicle were looked into by the staff and were compensated if repair was needed. Overall highly recommend for a used car! Very nice place!
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July 2022 by james comegys
Bought totally online w/o seeing car but saw in business since 71 I assumed doing something right I assumed correctly! Car a 23 yr old Oldsmobile is almost perfect! Best experience ever! transporting the car another story but had nothing to do with these guys!!!!