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January 2024 by Eric Casavant
Staff were incredibly friendly, and were able to get me an appointment quickly the same day as a walk-in.
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January 2024 by Lindsay walker
Everyone who is in the office was super friendly and definitely knew what they were doing. The place was very organized and clean and I got everything I needed in the timely manner. My contacts that I had ordered came in in around a week and a half. I was very satisfied with my visit definitely would recommend.
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January 2024 by Evan Candiano
The staff was super friendly and helpful. I got everything I wanted plus more. I only hold a star back because of organization. Everyone made sure to do what they could for me and I'm very happy with my experience here.
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December 2023 by Ricky Hernandez
Wow I can’t believe this location has a 2.8 review! I came from pearl vision sold me a glasses they didn’t fit…To stay in context Torri & Sydney most knowledgeable ladies when it comes to glasses and style, not only was Sydney kind enough to let me know my glasses didn’t fit right but showed me why…I need to add I was very short in the beginning of this interaction due to the service I had with pearl vision. Sydney stayed polite and focus to let me know Im talking to the correct team. I did the full exam all the bells and whistle. I met Torri next and was kind enough to show me what can fit and the correct look. I walked out with 3 pair of glasses and fit perfectly no headache. 5 STAR! I recommend this team of ladies to anyone that cant find a fit or style….Thank you for your time sorry if I was a pain at first.Ricky
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December 2023 by hicham mrabat
The DO was courteous, knowledgeable and helpful, I go to visionworks every 2 years as well as my wife?
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October 2023 by Richard Lunden
Vision Works provided a thorough examination and I felt very comfortable throughout my visit. The doctor was very knowledgeable and seem to really care about my eye test and my vision. I felt like it was time well spent and I was happy that I went there.
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September 2023 by Judith Fairneny
Sherri and the Tech couldn’t have been any nicer or more helpful than they both were, will definitely see them again.
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September 2023 by deborah araujo
I went for a routine eye exam, I knew my vision was worsening and wanted to address concerns and be advised on my options. I feel that is the exact experience I had. They were thorough in explaining my eye health & ways to improve it. They had a great promos too, so even without Ins I would still pop in and ask what deals they have if cost is a concern. I was happy after not being able to find a comfortable prescription that now I finally had a contacts and lens option. They had a great selection of frames. I had to come back for an adjustment and found them to be were so kind and patient, making sure I left satisfied with my vision. All appointments I made they were very accommodating finding a time that worked around my schedule. Amanda , Brianna and Dr Ko you made the experience easy fast and comfortable. I really felt like your goal was to help me see better. (There was another woman my first visit which I didn’t get her name but she was friendly too) the only negative is you can’t call this location you’ll be on hold forever so I end up just driving there.
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August 2023 by Rosy Lopez
The lady who I had for my exam was above and beyond she was really nice and really sweet make me feel so confortable.
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August 2023 by Laura Hurley
I went to the Saugus, MA Visionworks as the arm of my eye frame broke off in the middle where a fancy gold emblem was.Amanda was fast, friendly and professional. I was nervous as I have to go to many group homes to do their MEDS and being blurry I would not be able to see to do thisShe popped our my lenses and popped them into a new exact frame.Thank you to Amanda at Square One Mall.Laura Hurley
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July 2023 by Grace Petitpas
Sherri went above and beyond to make sure I found glasses I loved. She even corrected a mistake and made it so I didn’t have to pay for essential imaging. I couldn’t recommend this location enough!
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July 2023 by John VanValkenburg
I would recommend Visionworks for anyone that needs a eye exam and needs glasses, because everyone was very helpful and friendly.
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June 2023 by Diane Caci
The staff was excellent and friendly.The guy that was filling in, from Malden, helped me tremendously!There's a big assortment of glasses too, to pick from..all prices..very reasonable.
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May 2023 by Boubekeur Allaoua
I should have listened to the reviews before going there .I had a very bad experience with visionworks , they broke my glasses ? then when I choose a new one I asked a front desk to save the original lenses but they didn’t .Very bad serviceNOT RECOMMENDED at all
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March 2023 by John R.
There are 2 ladies that work the front desk one younger one older. I've come here twice for 2 different things the younger lady has always been helpful whether it was clarifying an appointment that somehow didn't end up going through or about a frame adjustment that I ordered online from. The older lady however both times has been really rude the first time I let it slide this time I simply walked out. I'm never coming back.
