-
March 2024 by D D
I'm in the process of rebuilding my credit and purchased a beautiful car through Saugus Auto Mall. Ali at Saugus Auto Mall made my experience a lot less overwhelming than I anticipated and was able to find me a loan that was better than I expected! I will recommend them to friends and family. Thank you
-
September 2023 by masood moradi
The salesman was friendly and willing to spend time answering all kinds of questions and allowing me to take plenty of time on two test drives. Also the finance people worked hard to get me a very good deal.This is the second car i have purchased this year. A+++++++++++++
-
September 2023 by Teee Tatata
Very unprofessional because my girlfriend didn’t get approved they didn’t even have the decency to call her back to let her know. They left her hanging all day, rude and again very unprofessional ????
-
August 2023 by Ghoulie X
The worse bought a car from them they have no consideration in fixing their cars they will lie and tell you they don’t sell broken cars, but less than year brakes are destroyed rear view mirror is hanging on for its life and running into problems consistently for $16k this is not somewhere you would want to spend your money
-
June 2023 by Jasmine Najafi
Purchased my car remotely from 500 miles away! They helped me with financing, and shipping. The team is super friendly and communicative throughout the process. Strongly recommended!
-
June 2023 by Colby Murphy
Sold me a car that had emission defeat devices and fatal engine flaws. Shady dealer, do not use.Old review:I bought a 2013 GTI from here recently. Alireza helped me out so much. I had a busy, conflicting work schedule, but we were able to work around it. They even offered to drive the papers I needed to sign out to me, 2 hours away. Very accommodating, very helpful.
-
February 2023 by Shawn'Tay Burton
I had a swift experience at Saugus Auto Mall. S/o to Ali and crew for making my auto purchase seamless. Will definitely be recommending to friends and family.
-
September 2022 by Adlemi Aron Zambrano Caceres
They took a Great care of me helping me from to get a good monthly payment also to get the best Option of Insuarance, I bought a GMC Acadia 2015, great car they had it ready for me in days this is a place where they think on the customer on every aspect! I really Loved.!
If you speak Spanish, this site can also help you thanks to them. They pay a very low interest rate, with very good quality vehicles (Mercedez, Range Rover, Land Rover, Mustang Camaros and whatever is not there, they can get you. There is no better place to go Que Auto house USA
-
September 2022 by Jae Gonzalez
These guys are the best
-
September 2022 by Jae G (intentionz)
Great service and responsive
-
May 2022 by Jerome W.
Very accommodating, very reasonable, very responsive. First time I'd purchased a used car long-distance, so I had my concerns. They quickly provided an over-the-phone video walk-around of the car. I hired a mobile mechanic to check it out. They had no objections to that. He found a couple of concerns, not super-serious but worth mentioning. They were quickly addressed. The delivery, online exchange of payments and documents: It all went without a hitch. I would possibly shave off half-a-star because the price for the car was higher than similar vehicles online, but when I saw how clean and sharp the interior and engine were, I felt it was worth it.
-
March 2022 by robert frandsen
Just bought my Audi Q5 from Auto Mall. The reason I stopped by is because of all the great reviews! The reviews were spot on and I really enjoyed the whole experience. I highly recommend this family owned business! They provided the best and easiest car buying experience I ever had. Very knowledgeable, no pressure, and provided amazing customer service.
-
December 2021 by Nico G.
they also own autohouse usa be aware from both dealership and owners (not a good place to buy cars )
-
December 2021 by Matthew Puemape
When looking for a vehicle online I came across Saugus Auto Mall and headed right to the dealership. I was greeted with a very kind customer service when purchasing my car. I would definitely recommend going here to buy a used vehicle as they can service it!
-
May 2021 by Bethany Leary
Don't ever buy a car here. Unprofessional after you buy it. They have changed there name to PRIME. Are affiliated with 2 other places. Beware. I have had nothing but problems since I drove my Q7 off the lot. Run....
