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November 2023 by C Dillon
The wait can be annoying. There are just two representatives working the booths inside along with the drive thru.
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May 2023 by Littoral Financial
You will not find a more professional & kind banking team than in Saugus. They are knowledgeable, and always willing to go above and beyond to help with my business' ever-changing and often unpredictable needs. They set (and exceed) an extremely high bar for customer service - I have never had an experience as a banking customer ever come close to the service I receive at the Saugus branch.
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May 2023 by Littoral LLC
You will not find a more professional & kind banking team than in Saugus. They are knowledgeable, and always willing to go above and beyond to help with my business' ever-changing and often unpredictable needs. They set (and exceed) an extremely high bar for customer service - I have never had an experience as a banking customer ever come close to the service I receive at the Saugus branch.
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April 2023 by Bianca rivera
Customer service is always very pleasant and positive. Every worker I have had tries to get you in and out as soon as they can. They’re always really nice to me. My favorites are Ryan and Nabil!
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April 2023 by Dan Pedicini
Wait times to see/ speak to a banker is insane . 3x I’ve been here to close my act and only 1 person working and 3-5 family’s waiting to be seen . They also charge a $25 monthly fee for checking act , this is the reason I’m closing my act
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March 2023 by linda Travis
Customer service is always very pleasant and positive. Every worker I have had tries to get you in and out as soon as they can. They’re always really nice to me. My favorites are Ryan and Nabil!
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November 2022 by danna clements
Great service from michael Calitri!
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October 2022 by Alaina Kilty
I have to saw when my father past this bank especially Mike Calitri has so helpful and understanding and just always is there to help if you need. Also the tellers are so nice I wouldn’t want any other bank!
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October 2022 by Christopher Burnett
Michael Calitri helped me open my account and he was awesome!
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August 2022 by chris loomos
Michael was very professional and he assisted me with a major problem. Super friendly and highly recommended.
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May 2022 by Laverne Woodley
Michael and Jon were very helpful!
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December 2021 by Manton Halstead
Mike Calitri was super helpful and Natalie Baker was pleasant. It was a wonderful experience to talk to them!
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December 2021 by LOSCRIMI ROBLOX ʕ•ܫ•ʔ
Michael Calitri is very easy to work with. Very happy with the service!
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December 2021 by Brenda Oleary
Michael Calitri offers a very pleasant customer experience!
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November 2021 by Otto Swanson
Great service from Mike Calitri and Nabil! Very knowledgeable service!
