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February 2024 by Michelle Huntley
I also had a nice experience with the girl that helped me & cashed me out. I too did not get her name but she was very pleasant, helpful and friendly.
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October 2023 by Tiffany Wu
Terrible experience. Store hours aren’t even up to date. Stated that store is open from 10a-8p but never opened. Waited for an hour and no one showed up to open the store.
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May 2023 by Emily Raposo
I never leave reviews but as a cosmetologist myself , I had a wonderful girl check me out today 4/29/23 around 11am so friendly & nice. I think employees like this should be rewarded for not just “checking you out “ she was helpful with changing my old phone number in my account & easy too talk too! Wish I got her name. I’ve had not so great experiences at other beauty supply stores. Definitely would come back!
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July 2022 by Reagan DeSantis
I just went to this Sally’s in Saugus and had an amazing experience! Missy helped me so much, and was so nice to me. I’ll definitely be coming back to this Sally’s! Thank you so much ?✨
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June 2022 by Donna O
This location is one of the poorly stocked Sally stores. Beware sale signage is seldom posted, they often overcharge for items which dont have price posted.
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May 2022 by Kellie Z
Lots of beauty products.I got product for my hair. They were very helpful
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April 2022 by Hi everyone
Very kind ladies and super friendly
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April 2022 by Agnes Allen
Super helpful finding everything I needed!
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September 2021 by Christine Lamson
They have everything for beauty supplies. Men's and women's supplies. Great prices. Please bring a mask ?
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April 2021 by Klajda Cyco
The worst customer service. The cashier was an old lady, the rudest person I have met in my life. No thank you, no please , and an attitude like she was doing me a favor.
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March 2021 by Carolyn Arsenault
I had a great experience and they were extremely helpful.
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October 2020 by lois noseworthy
Always have what I'm looking for..
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September 2020 by Britni Barber
This is the absolute worst Sally’s I’ve ever been to, if you have another one close by I would go there instead. The employees here clearly don’t care about the customers. I was trying to ask if they had a product in stock. The I walked up to the lady at the register (no other customers around) she said can you please wait. I waited 2-3 minutes before finally going to find someone else. Today I tried calling to see if they have an item in stock before dropping by I was put on hold again for over 5 mins before hanging up. Absolutely terrible
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September 2020 by Morgan LeBlanc
don’t say you’re open until 7 if you’re gonna close at 6:30. drove from malden just for them to be closed when i arrived. not to mention they didn’t answer the phone.
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July 2020 by Amanda Smith
I gotta say shopping with Sally’s during COVID has been a night mare. I receive 5 different shipments not including the main items (the hair dye both times) and not being made aware they’re not coming until everything else already arrived. BUT I called Sally’s in Saugus and spoke to the nicest women who set aside everything I needed for me with no rush. So that was really cool
