Cell Phone Stores in Saugus, MA

“I was desperate, lost my phone and leaving today for 7 weeks out of the country. Norman was awesome. Got me a new phone, helped me set it up. I was frantic, everything related to the trip tied to my phone. He was able to restore everything and set my mind at ease. Seriously, If I could give Norman 10 stars I would!”

“I never write reviews but I’m most definitely satisfied. First time going to phone repair and almost every store was overcharging while accessory depot was reasonable. The young lady repairing my phone was also a sweetheart! Would recommend, 10/10 ☺️”

“The sales associates went above and beyond trying to help me they were personable, professional knew there material and made my purchase easy and pleasant
They spent a lot of time getting my needs accomplished
That you guys !! A+,10 out ot 10 5 *****
Armand scapicchio”

“We just spent over an hour at your (01906) Saugus, MA, location with Mike B. On Route One North. We had billing issues. He was so helpful. The mistakes were all made in 2021 when it was Sprint but whatever he couldn’t fix he guided us through and what he could answer he did clearly and with a positive attitude. I realize he didn’t make any commission working with us and missed out on other customers. It didn’t seem to phase him at all. He kept us laughing with his very good humor. Kudos to Mike B. and thank you!”

“After the good explanation, about the phones and different services that I was looking for, Mr Nicholas, did a really good job! After this, I will never go back to AT&T”

“"Goes in for one item, comes out with $100 worth of crap I don't really need." Basically describes every one of my shopping trips at Target. Lol ;-) They remodeled this location several months ago.. It now includes a grocery section for all your produce, meats, and frozen items needs. Electronics is now at the back center of the store. Customer Service center is directly in front of the registers. The women's clothing, specifically the shoe area have significantly shrunk. So sad, 'cause I'm a big fan of target apparel. I can't say that the layout is more easier to navigate. I've been coming here weekly and I still roam the aisles in circles... I must say, I enjoy coming here mainly for my Starbucks run. I've yet to encounter a long line. The employees are always friendly and polite. They've never given me a hard time when combining the cartwheel offer with my Starbucks rewards card. Now that I'm carefully thinking this through, I guess they have lured me in with the coffee bar strategy. Someone tell me the secret! How does one walk in a Target and not go shopping?!?! Lol”

“Baa Humbug, it’s just so sad that the manager Kathy made no effort to rectify a mistake made by a sales rep. My kids will not be getting the Christmas gift they asked Santa for this year. I went into the store in Saugus to purchase two apple watches, made it clear I needed the watches for Christmas, there weren’t any in stock so the rep offered them to be overnighted, I agree to pay $14 extra fee, then asked again before I signed, the sales rep assured me that yes I would be getting the watches overnighted. To my dismay I received an email two hours later saying the watches would arrive the day after Christmas. I called and Kathy told me there was nothing that she could do once the order was placed. Doesn’t matter that is was their employe who made the error.
No way to fix it?? No solution??? It’s just the way it is....
Merry Christmas Verizon”