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November 2024 by lorri Wheeler
Howard is great! Gives the best choices. Thanks again.
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November 2024 by Jennifer Hogg
This is the second mattress we have purchased from the Saugus store. Staff is always ver polite, helpful and friendly.
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October 2024 by Linda Gallo
Staff was very friendly and knowledgeable. I highly recommend this store!
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October 2024 by Tina Petruzziello
Wonderful customer service. Elijah was great to work with. He listened to my needs and was able to provide great suggestions. Thank you for a great experience. Looking forward to receiving our mattresses and pillows.
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October 2024 by Joseph Oise
Eli was very informative, helpful and straight to the point. He got me a great deal and got me in and out of there in no time.
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October 2024 by vanessa veader
David was absolutely the best! He really is a sleep expert! I came here to find a mattress that could help me relieve my back pain, and side sleeping habit. I’ve been purchasing cheap ones off of Amazon for a while. But decided enough was enough, and to invest in a bed. David taught me all the pros and cons on each bed and really took the time to listen to exactly what I needed. I can’t wait to try it out! Thanks Dave!
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October 2024 by Norma Henson
Eli was great!
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October 2024 by Nancy Botticelli
Knowledgeable of what needed . Very helpful . And had product in store , available.
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September 2024 by Susan Logrippo
Went in to get a mattress for my grandson who sleeps over every now and then and got too big for his crib conversion. We met Ike who was so helpful and patient and very friendly! He lead us in the right direction for what we were looking for and it was quick and easy! Thank you Ike for all your help!
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September 2024 by sharon Celley
Mattress firm is really helpful in finding what you want or need.
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September 2024 by Bob Peet
Our mattress buying experience with David was very good. We told him what we were looking for and after looking at a couple of options we found the right one for us. David was great to talk to, very informative and thorough.
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September 2024 by W
Ordered a new bed today. Staff was really knowledgeable, helpful and friendly. Big shout-out to Eli. Respectful of my budget and showed me multiple price points. Informed me of better options without being pushy. Great experience. Can't wait to get the bed and base.
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September 2024 by Stacy Goodwin
Great service and products
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September 2024 by Lynda Nordyke
Bryan was so helpful. Explained everything to me snd answered all my questions! I couldn’t have asked for a better salesperson! He’s the best!
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September 2024 by Sandro Pansini
Great Customer Service !!!
