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April 2024 by Bibbity Bob
I was looking for a recliner that did not look like a recliner. Sales rep Kevin, was so helpful. He helped me find exactly what I was looking for without pressure or following me throughout the store. An easy , relaxing purchase. And best yet, it will be delivered within the week!
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April 2024 by Pat Caron
Very good luck with chairs from La-Z-Boy.
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March 2024 by Christopher Ingle
Great experience. No pressure.
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March 2024 by France Coombs
This was my first time shopping at La-Z-Boy and I was impressed. I was looking for a recliner and this store was my 1st stop. I found one I really liked, but still wanted to look around and compare. I went to 4 different furniture stores and sat in about 100 recliners. Then I drove back to La-Z-Boy! The recliner was perfect and the employees were amazing! Everyone was super nice and very helpful. I had many questions and all of them were answered with a smile. I 100% recommend La-Z-Boy in Saugus. The staff and the products are top notch!
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March 2024 by Cindi Cascio
I love the chair, but the fabric protection has a distinct odor. I got pushed into getting it. I was assured it didn’t have an odor. But it does and I’m trying to figure out how to get rid of it so I can enjoy the chair.
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March 2024 by Barbara McBain
The manager, Don, and the other 2 salesmen were helpful, friendly, and very knowledgeable about their merchandise. I told them the type of recliner I wanted and they expertly guided me to make the right decision. I highly recommend the Saugus La-Z-Boy store, their staff, and, of course, their recliners!
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March 2024 by Peter Perry
The people at La-Z-Boy Saugus were outstanding to work Andrea and Don were pleasant and so helpful! We will consider any future needs with this facility. Peter Perry
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March 2024 by Patricia Armstrong
The Saugus La-Z-Boy is a wonderful place to shop. Every associate there is kind, helpful and knowledgeable. I highly recommend them.
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February 2024 by Dominic Trione
Great customer service
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February 2024 by Tracy Sopchak
Very helpful
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February 2024 by Lori O'Meara
Very pleasant! Sales person was very nice and informative!!
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February 2024 by Susan Logrippo
We have purchased many times from the Saugus La-Z-Boy and most times our sales person is Don. Don is fantastic! He is very knowledgeable about the products in question. He does not hound or pressure us and gives us time to peruse the store and checks in to see if we have any questions. Don is a great guy, a great salesman and a great asset to your store!
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February 2024 by Joe Mirasolo
Great service. Great product. Great price. Very happy with your entire staff. Just waiting on delivery.
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February 2024 by karen kushmerek
Knowledgeable, friendly and HelpfulGreg was wonderful !!No pressure
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February 2024 by Susan Gabriel
Greg Hunter was very helpful and the entire transaction took less than 15 mins via phone. This was my second experience with Saugus Lazyboy and a good one.