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8:30AM - 4PM
345 Main St, Saugus
Insurance
Open 24 hours
323 Broadway, Saugus
Insurance
9AM - 5PM
214 Broadway, Saugus
Insurance
“My mom who is quite elderly was freaking out because she was one day late renewing her drivers license. One the way back from running errands she drcided to stop in AAA to renew.
Initially we were in the general AAA customer service line. An AAA employee would periodically ask if anyone was in the office for RMV issues. When we said yes we were politely shown the correct line. It must be said that the RMV traffic (I know, let it go) was extremely light.
The customer service rep noticed how nervous my mom was about the whole situation - we came in on a lark with no paperwork or anything prepared in advance. Or paperwork at all for that matter. She calmed my mom down, worked her through the application, explained everything clearly concerning the temporarily license and expectation delivery date of the new license. She took the photo, asked my mom if she approved and took a few more until mom did approve.
Overall, it was a great visit. Reviews concerning RMV visits are usually horror shows and i am glad to break that trend. Based on this one visit I would highly recommend AAA for RMV business.”
Insurance
“I brought a friend there during the height of Covid. He had purchased a used car and he wasn't very savvy about getting it registered, insured, transfer of title, etc. Rick and Ramona were extremely patient and kind. They couldn't have been more helpful.”