7AM - 8PM
180 Main St, Saugus“A very relaxed and non intimidating atmosphere to try many recliners in order to find the right one. We never felt any pressure to buy even though we did end up purchasing a new recliner.”
“Quality furniture with fair prices. 4 stars for the simple fact of salesman not honoring the website price. Listed for 249.99 on website, 399.99 in store. When I brought this to his attention he claimed it was for same piece, just not as in good condition. So, after I made the purchase it was immediately taken off the site. Hence there was never another couch in Norwood as he claimed there was. It's ok though, I ended up purchasing the matching chair which was priced at 299.99 and got the whole set for $570.00. my thing is this... Why lie to make a sale? Keep it real, your products sell themselves. We will return again, but will compare online price to store price first and order online if needed to avoid the b.s. -Great place, great products just cross reference prices online and in person before purchasing.”
10AM - 5PM
636 Broadway, Saugus“I had a fantastic experience with Sam at Ethan Allen. Despite not making a purchase, Sam's insightful and thoughtful assistance left a lasting impression. His expertise and genuine approach made the shopping experience enjoyable, and I appreciate the excellent customer service he provided.”
“I didn’t know what to expect at this store but I’m really glad I took the trip to come out here. The girl who worked at the sewing center or whatever it’s called is so sweet, you can really tell she loves her job and enjoys helping people. She gave me really clear directions and I found what I needed within seconds. I’m pretty sure she came around the corner to see if I found the item, so I really appreciate her for going the extra mile. I went to check out at the cash register and was met by Araya, a literal ray of ☀️. She also seems to enjoy her job and is so positive! We were able to chat for a bit and she was very relatable, she made my day with the great conversation we had. Joann in Saugus has wonderful employees which is very rare nowadays, bless both of you!”
“I love this store. The staff is extremely friendly and helpful. My first purchase was a few months back and my sleep has improved ever since. My salesman was Rob and he was great. This time I had Ausie helping me with my sofa purchase and he was very nice and helpful. Managers and everyone is super pleasant. I’ll be visiting again soon for other pieces of furniture I need for my family room.”
“Tyler is amazing!! Every time I’ve come here for the last six months during this huge project, he’s been available to help me and has been very patient with me! I really appreciate it”