“Bernie & Phyl’s in Saugus was great. I was met at the door with a sales person who helped me from start to finish when I purchased my chair. He was knowledgeable, efficient and very willing to answer all my questions and concerns. My chair was delivered the very next day as promised. Bernie & Phyl’s and their sales associates deserve an A+!”
“Tony was such a huge help. We were in & out with exactly what we were looking for. He was very knowledgeable & made us feel like family. Definitely sending everyone I know.”
“I was here a few days ago and got help from Elizabeth!! She was absolutely wonderful and patient with us and helped me get my brand new bed which I absolutely love!! If you come here ask for help from Elizabeth!”
“My husband and I worked with Sam A. He was an absolute delight to work with. He put a great deal of effort and thought into every piece of furniture he recommended for our new house. With Sam’s professional guidance, we were able to create beautiful and unique spaces. He went above and beyond to search for the right area rugs, lamps, and furniture. We are extremely happy with our purchases and plan to continue to work with Sam. He’s a gem!”
“The store was amazing a lot of beautiful furniture and so many more things to see it’s a huge warehouse and the curtains selections amazing n there customer’s was very friendly and welcoming love this store will definitely recommend friends”
“Quality furniture with fair prices. 4 stars for the simple fact of salesman not honoring the website price. Listed for 249.99 on website, 399.99 in store. When I brought this to his attention he claimed it was for same piece, just not as in good condition. So, after I made the purchase it was immediately taken off the site. Hence there was never another couch in Norwood as he claimed there was. It's ok though, I ended up purchasing the matching chair which was priced at 299.99 and got the whole set for $570.00. my thing is this... Why lie to make a sale? Keep it real, your products sell themselves. We will return again, but will compare online price to store price first and order online if needed to avoid the b.s. -Great place, great products just cross reference prices online and in person before purchasing.”
“After purchasing my dream home I went to Cabot for a table I admired in someone’s home. I ended up having the luck of meeting Audrey Quenneville the showroom manager. Not only did she get me the table but she solved all my furniture problems in a few visits that I was struggling with for months.She came to my home for visits also to make sure floor plans made sense.She has a great attitude and has the Midas Touch with quality results. She paired all my fabrics together for the whole house.I highly recommend Audrey to everyone. I’ll be moving onto the dining room next and Audrey will be the only one I will work with.Her talent is wonderful after we did kitchen,living room, bedroom and office. She really did make my dream home a home and I appreciate all her efforts.”
“I went here for a bday gift for my daughter. I couldn't find it anywhere. A sales associate, Gregory stopped what he was doing, looked it up, went out back to see if they had it, came back in no time and then gave me the sales price. The world could use more Gregory's! If you ever see this, thanks pal, that was really great ???”
“Wonderful customer service. Elijah was great to work with. He listened to my needs and was able to provide great suggestions. Thank you for a great experience. Looking forward to receiving our mattresses and pillows.”