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April 2024 by Dan D.
Enterprise Rent a Car in Savanah GA is the best. I recently rented with them and not only were they able to helpfully accommodate my last minute rental car need, BUT they went above and beyond. Chabania is the Best!!! TY Enterprise!
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April 2024 by Linda M.
I had a great experience at this rental office. I was picked up at the auto body shop where my car was in for repairs. When I returned the car I was called by the Manager of this office, Jackson to make sure I was satisfied with the rental. He was professional and polite and concerned about my satisfaction. He was a ray of sunshine in my cloud of problems with my car.
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January 2024 by Nikkole Andrews
Worst experience ever! Can never and I mean NEVER get in touch with anyone long story short I had to get a rental was told I would have a certain rate per day then when I returned it the price was way more than I expected (800) I thought around 600 and the woman said I was not getting the rate I was promised but she said she would put the process on hold so someone higher up can look into it and call me and go over it. Well two months went by and no phone call no emails BUT they did charge my card 1,200 dollars!! Not even the amount I was told in person and no detail or explanation as to why and can't get in contact with anyone! Wrote an email and got a response a week later and I was told my claim was being reviewed and that " hopefully" I would get refunded well wouldn't you know it's been 3 weeks with still no reason or explanation or phone calls or email ..nope nothing just took my money for a random amount . BEWARE I'm so upset I'm not letting anyone I know use enterprise this is FRAUD
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January 2024 by Debora Piatto
My husband went there to rent a car and the attendant Junior from Saugus MA (141 Broadway- Saugus,MA) was way prejudiced with him because he is foreign, asked him a green card to proof his citizenship to rent a car when he already got his license and the card had more than the amount necessary to that rental, I highly do not recommend specially because of their prejudiced toward immigrants.
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January 2024 by Marlena “Whispering willow”
Great service. The vehicle was ready when I arrived. The vehicle was very clean inside. I had to rent a car again the first of the year in 2024. Same Review. Exceptional service. Assistant Mgr. Richie Custodio is fantastic. Old style service I wish him well for the future. And all the staff at the Saugus branch!!! ???
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December 2023 by Joseph Panico
Great experience renting a car there.
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October 2023 by Adonay Melendez
Thank you Zack for your help and good customer service
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October 2023 by My American Dream
Great service! Staffs are nice!
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October 2023 by Rhonda Ward
Richie and Rico were awesome! They took great care of us!!! Best guys out there.
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August 2023 by Jen Fox
Reserved a car a week in advanced and was called the morning of pick up and was told they didnt have a car for me. Didnt even offer to check other locations . Bad service all around. Ruined plans for the day
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May 2023 by Craig Sanford
Emma was great and had my car ready when I got there. Car condition could have been cleaner and it needed a wash. Also settings on radio should be reset. All functions and screen direction were in Spanish
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June 2022 by Michael S.
Absolutely terrible. There was nobody there when I went to rent a car. My insurance company sent me there and they told me they had no cars when they finally showed up. Don't go here.
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January 2022 by Shane
Great customer serviceGood prices and nice quality vehicles
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June 2021 by Huy Le
I rental a car here because I had my car repaired at York Collision. I called this office to exchange a car for a new one since the one they gave me smell of smoke really bad. I reserved for an exchange today at 5pm and had confirmed with the guy on the phone about it. My wife arrived at 4:35 and called their number to see if she can get the exchange a little early. Not only was there no one at the office, the guy who answer the phone was rude to her and hung up on her while she was still talking. But before he did he told her that there no car left for her and they can redetail the car which my wife ask when can he do it and that when he hung up, he also lie to her when she told him she had a car exchange reserved for 5pm. He stated that there was no car left and he was gonna call us at 5pm to tell us there no car...I'm speechless at this customer service and will never again use your service! Disrespectful and rude, I use this place more than one and this is the first time that left me this mad and speechless at your customer service. I will be ending my rental early and find a different place. Here an update: So I got a voice mail that they have a replacement for me at around 4:30pm, I got out from work at 6pm and call but they were closed , thought maybe they decided to provide better customer service. Well, guess not!! I call back at 8am the next day thinking I could get a different car without the smell of smoke, but was told that it no longer available, nice, so within the 1hr and 30min after they call me the car disappeared. thank you so much for wasting my time.
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March 2021 by Manny
Friendly. No hidden fees. Clean cars.
