9:30AM - 9:30PM
655 Broadway, Saugus
Department Stores
“Ladies, don't let it harsh your mellow when using the dressing room which feels like a disorganized pile of laundry. I was finally pleased to find some deals in swimwear. Although I purchased the shoes I chose, I felt disappointed that the price was higher than what I understood from the posted sticker. My shopping experience could've been improved if the cashier understood English, or I guess if I learned Spanish to go there. Sephora is organized nicely in here. The bus stop at the door is very convenient.”
“I like shopping in this store because there is a wide variety of products and good prices!! There is parking and the people who serve are very friendly. It is a good option when you want to buy something and you don't have much time because you can find everything.”
10AM - 9PM
1185 Broadway, Saugus
Department Stores
“I purchased a few dresses trying to find the right fit. I returned the ones that didn’t work and kept one I kinda like until I found the right one for my son event. I went tonight to return the one I kinda like as I found a better option and was told I was out of the 30 day window. Dress was in the original package with tags . Customer service said I could have a store credit so I took it as it was there policy and what could I do. when I went to the parking lot my receipt said$53 when I spent $119. I went back inside and the customer service said that’s all they would give me. I called customer service and was told to ship the dress back and when they receive it they will determine credit? I don’t understand there solution how can I ship a dress and hope for a credit for unknown amount. Thank goddess there was a supervisor Christina who was not only very polite empathetic and want returning a used dress several months later this was a new dress . She was able to refund my card and because of this there is still humans in customer service who understand we are not all a policy . I am a mom on a fixed income trying to look nice for my son communion on a budget and don’t have time to shop so I order a few dresses hoping to find a fit. I will return to Macy again but only because Christina changes my mind
Thank you”
“As always, it is a very good supermarket with a wide range of products and items for the whole family where you can find it and spend time making your most necessary purchases. You can also buy things for your home for your home, entertainment, video, audio and a great program of items that You can use it as an excellent place for a wide variety of things that you will always use.”
“I went here for a bday gift for my daughter. I couldn't find it anywhere. A sales associate, Gregory stopped what he was doing, looked it up, went out back to see if they had it, came back in no time and then gave me the sales price. The world could use more Gregory's! If you ever see this, thanks pal, that was really great ???”
“It's usually hit or miss but, I scored some great deals today. Is it me or is it the slowest check out experience you've ever had? They're all the same too! The Disney ride line is brutal.”