-
April 2024 by Ryan Korzeniowski
Great store and extremely helpful staff. Went there to get a bedroom, living room, and kitchen set; the salesperson, Leticia, was tremendously helpful in selecting the right choices for our needs and explaining the ins and outs of everything. Highly recommend going to the Saugus location.
-
April 2024 by Kathy Keefe
Nor was amazing. He was patient, attentive and efficient
-
April 2024 by Judith Doane
Still waiting for the other half of my bedroom set just to get a notification that it’s been delayed another 2 weeks.
-
April 2024 by Louis Sport
Sales staff were professional and courteous, answered any and all questions my wife and I had. A pleasant shopping experience. We will comment on the product when we receive delivery.
-
April 2024 by Tish Campagnoni
Leticia was awesome, very helpful and not pushy
-
April 2024 by Giorgio DiCostanzo
Don’t buy the goof proof furniture insurance it’s a scam they find any reason to not cover when you try and file claim. They will NOT cover you under any circumstance. Wish I could get a refund for this terrible plan. DO NOT PURCHASE
-
April 2024 by Frank Goodwin
A great shopping experience. A very friendly hello from Mehdi who then he told me specifically where to find what I wanted. Then he remained available at a distance as I wandered and saw and sampled. He answered a few questions for me, we chatted a bit and my decision was made. Another very positive experience at Bob’s. Thanks, Mehdi.
-
April 2024 by Stephanie Camejo
I wasn’t happy with the sales representative. He wasn’t paying attention to my details. Just wanted to make a sale(s). I went there with a target price and specifically on what I wanted.I know that’s part of his job description. However, if I am walking in there in a sweat suite outfit and slides is due to I’m their of in and out bases!I made my purchase but, I am definitely going to Ashley and else where. Where I am not followed and forced to buy and better quality of service and attentiveness!When people walk somewhere they immediately want a greet. Not a greet and let me run you for your pockets!Thank You!
-
April 2024 by CAMILLE KIRRANE
Nick in the Saugus store is always so helpful & friendly…. Not a high pressure salesman, he takes the time to work with you to find exactly what you are looking for. We have worked with Nick several times and always request him when we go back for additional purchases
-
April 2024 by Marisa Carson
It’s so much fun in here!!! Elizabeth helped me find a table I was thinking about getting and also showed me some different options in a range of price points. Elizabeth also had some great ideas on how I can make the piece work in the room the way I need it to. I really appreciated the attention to detail when going over order and shipping information. I don’t live in the Saugus area, but when I need a new couch, I’m definitely taking the trip to see her and the Saugus team. Everyone i interacted with were warm and friendly and funny. You all made the whole process fun.
-
April 2024 by José Cabrera
I loved this place and very good service, above all, very friendly, all the staff, I recommend this place nationwide
-
April 2024 by Khrystyna Biliavska
Very nice consultants, they helped me choose the best couch in my life.
-
April 2024 by ina tubbs
Bobs had what I was looking for and I am not going to have to wait forever for delivery
-
April 2024 by James Zafiropoulo
Salesperson Ozzie was very nice
-
April 2024 by John Rush
Charlie in the Saugus, Ma. store was an absolute professional. He made our visit an absolute pleasure.My wife and I are very pleased in what we bought.
