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October 2023 by Cesar Castro
I like this store and the customer services of everyone in this store
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August 2023 by Marina Robinson
horrible customer service here, the staff is incredibly rude and unprofessional. if i could give negative stars i would
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May 2023 by Charisse Thompson
extremely unprofessional workers. tried to return shoes that were a size too small and couldn't even exchange them for the correct size. i would recommend never buying loafers here as well because if they're too small, the workers here will give you trouble returning them.
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January 2023 by adela osmenaj
I really love Aldo's chain, but I don't know why when I last visited this store I didn't find a lot of choices there, like in other Aldo's stores in other countries in USA.
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November 2021 by Dejan Bugarin
Great customer service. Asove and Beyonce my expetations.
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January 2021 by Jess Reyes
Ordered shoes to be shipped to my house. Both the heels were the sample display ones because they had been worn in and expanded, they were also dirty and scuffed up. Very disappointed I was going to wear them for a photo shoot and birthday celebration but one shoe for each pair is bigger than the other.
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January 2021 by Soha
Bad customer service
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March 2020 by Jay Fisher
Their customer service is a joke. My 82-year-old mother, who WAS a longtime customer, tried to return a purse last week that she bought for my sister at Christmas, but she no longer had the receipt (the zipper on the bag broke within a month even after very little use). We were told if we brought the credit card statement in showing the purchase we would receive a credit. We brought the statement in proving the amount and date of purchase two days later, but a different manager told us a completely different story and said we had to call customer service OURSELVES IN THE STORE. We called and were put on hold. So there we are in the store on hold with a manager who was completely unhelpful and who had lots of attitude. Needless to say, nobody ever picked up the phone and the manager could not and would not do anything about it, which brought my elderly mother, who recently had open-heart surgery and suffered a fall, to tears. I hope Aldo is proud of making an old sick woman on a fixed income jump through all of these hoops to NOT get a $38.23 credit. SHAMEFUL! Think about that the next time you pass them by in the mall. (And I hope you do pass them by.)
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January 2020 by Vanessa Escobar
(Translated by Google) Excellent attention.(Original)Exelente atención.
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January 2020 by Amarilis Franco
(Translated by Google) Excellent in price and merchandise
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January 2020 by kim tompkins
Love love some of their shoes . Classy but edgy!!
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November 2019 by Erica Owens
Spent 50 dollars on a pair of boots tried to get a bigger size and the “manager” was really rude and said I couldn’t exchange them . I will never buy nothing from this place every again !
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November 2019 by S Jurjans
Always has my size in shoe
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October 2019 by Sito Tolentino
(Translated by Google) For me one of the best brands, comfortable, durable and best of all is that they always have good deals.
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September 2019 by Francy Araujo
The shoes are excelent quality. The problem is find one that I really like.
