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January 2024 by Mike D
Bob helped me and was very personable and informative. Great merchandise and seems very high quality. Expensive, but worth the quality/wear
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November 2023 by Laura Kimball
Love this store for your clothes! A little on the higher end but well worth the price, you'll be happy!
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October 2023 by Kit Parker
It's good but it'd be really nice to know which products are 670-1 compliant
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July 2023 by Peter Shin
I purchased a small molle medical bag from 5.11 Tactical several years ago and i decided to get a second one I came right back. When i received my order I was sent the wrong item, annoying, but i figured an exchange should not be a big deal. I requested an exchange for the correct item and in the notes portion of the retrn/exchange form I wrote that I wanted an exchange for the correct product. I then followed up with a call to customer service, who stated that I would receive the correct item when they received the return. 3 weeks later and I had not received an update. I emailed customer service and was told that they had made a mistake and processed my exchange as a refund, which incidentally they have yet to refund me. This is a shame as I like 5.11 Tactical products, but when you are on the receiving end of poor customer support, I will look at other companies that sell similar products.
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June 2023 by Chris Clark
I returned two pair of pants on June 2 using postage provided to me by 5 11. Now the tracking number their shipping partner (UPS) stopped working. I called and got 511’s third party customer service, I called 3 times before I could speak to a rep who could somewhat speak English. All they could do is pass the complaint onto 5 11. I am still waiting for 5 11 to respond. Buyer beware!!
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June 2023 by Anna S.
Manager Alex helped us shop today! Was very informative, flexible, and attentive to help us find exactly what we were trying to find! Good inventory, good quality material and open long days!
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May 2023 by Nebelwerfer
New managers of store aren't as good as old ones.
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April 2023 by jay vyas
A place to organize your life around intelligent and deliberate carrying and packing systems .
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April 2023 by Sivaporn Dardarananda
Well stocked with 5.11 products and carrying all sizes, and store well laid out.
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January 2023 by Peter Googins
Meh. Did 5.11 get rid of all their Hi-viz clothing doesn’t seem like this place caters much to public safety?
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October 2022 by Mitch Hartford
Great service, great clothing!
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October 2022 by Heather T
Everyone who works there is fabulous. Managers are helpful and attentive. Highly recommend.
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October 2022 by Thomas DuBois
Nice clothes and boots it's a little pricey though
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August 2022 by Mary Haberek
Customer service was great, friendly, knowledgeable.
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July 2022 by Louis Spadafora
I dnt mind paying but the femail in store gives no help and if there's a 10% off coupon she won't offer it up she has no personality
