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October 2024 by Jim Perry
Great customer service. Would recommend to family and friends
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October 2024 by Richie Seagal
Asked a simple question and was laughed at on the phone? Won’t be taking my vehicle here
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October 2024 by Alexander Callow
Tires going flat and this joke of a company won’t service it due to wheel spacers. If I bring you the tire off the car will you fix it? Unbelievable
Reply to Sullivan:That’s the dumbest policy I’ve ever heard, enjoy less business ?
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October 2024 by Erik Anderson
Quick help with nail in tire
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October 2024 by Steven Putnam
We love the Sandwich Shop!
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July 2024 by Harry Traystman
Great customer service, very friendly, and they squeezed me in when I was in a bind! Very happy with my choice of tires and service. Definitely recommend.
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April 2024 by John Mennitto
Always courteous, professional and knowledgeable.
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April 2024 by Derek Vannier
Excellent, fast service
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April 2024 by Marcia Flavell
Best customer service. They quickly fixed my problem so I could safely be on my way. Thank you!
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March 2024 by Christine Peterson
When my dashboard lit up like Christmas on my way home from work I drove to Sullivan Tire in Sandwich since my gps said it was less than 1/4 mile away.It was late so I left my car since it was not driveable. It was pouring rain and dark and I have PTSD and not having my vehicle makes me feel trapped and anxious. The female that helped me explained everything to me and she called me a Lyft. She called me first thing in the morning as promised and again explained the best repair process going forward.She pretty much kept me from having a panic attack and I can’t describe how completely calming that felt.I can not express enough how grateful I am for her help. In this day and age this type of compassion and help is unheard of but Sullivan and its employee have far exceeded 5 stars.
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January 2024 by Leslie Brophy
Many thanks to Tom, Joe, and Haley for the A+ service I received at the Sandwich branch. I was on a time crunch and they listened and delivered! Wonderful business
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December 2023 by Kevin Desmarais
I noticed my wife’s car was pulling to the left so I brought it into Sullivan tire for an alignment. I did not have an appointment, but they said they would do their best to squeeze me in. I only live 10 minutes up the road so I had my wife come pick me up.45 minutes later, I got a call from Sullivan tire and they informed me that they don’t have any good news. They informed me that the back suspension was so rotted. It was about to detach from the subframe in the vehicle truly was not safe to drive.This is quite a surprise to me, since the vehicle had been in two shops over the span of the last month. No one brought this to our attention but they were more than happy to take our money and send us on our way.This is a vehicle my wife and son traveling on a regular basis, and I was mortified to figure out that an issue had gotten to this point. Sullivan tire also documented the damage by taking pictures for me and having it printed out on the sheet by the time I got back to the facility.They did not charge me for any sort of diagnostic fee. They just informed me that it’s something I should not have my family be driving in. My family safety is my top priority, and I would’ve gladly traded in the vehicle sooner if I knew the vehicle was this unsafe.Thank you to the employees at Sullivan tire for keeping a watchful eye out for my family safety and informing me of the potential looming disaster I had on my hands.My wife and I just bought a new vehicle, And we will absolutely be going to Sullivan tire in Sandwich for all of our tire and wheel needs in the future.Thank you for what you do!
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November 2023 by Mike Falkowski
Amazing staff and did a great job on my car
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November 2023 by Alexis Accomando
Sullivan Tire helped me out of a huge bind when my tire sprung a leak on Route 6 on my way from Chatham back home to Boston. I carefully made my way to Sullivan Tire in hopes they could plug the hole. They informed me my tire was shredding so they couldn't fix it, but offered to put my spare on. This was at the end of the day for them and they were clearly very busy. Not only did they put my tire on, but when I went to pay, they didn't charge me, noting I had already run into some bad luck that day. What an amazing gesture at the end of and full day for them. Good people doing good work.. it doesn't get much better.
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November 2023 by Sandy Edwards
This was the worst tire experience I've ever had. I was given a verbal estimate of about 190.00 plus installation. It came to 290.00. I think a printed estimate would have been more accurate. After leaving the wheel with them overnight so the tire could be mounted before I arrived I still waited an hour for it to be mounted. Just to be sure I checked the back for the doughnut and it wasn't there. The mechanic had to find it, ask how to put it in the car and tighten it in. In the meantime Jenny tells me "We don't need it." The place is a joke. Zero stars!
