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September 2024 by Renee Hanson
The absolute best pharmacy around! The staff is amazing and always attentive to details. If all pharmacies had staff like this, it would be a completely different world!
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September 2024 by Christopher Hodge
Avoid this location, zero customer service
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August 2024 by Nik C
Cannot handle a simple return with receipt correctly. Pathetic.
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July 2024 by Amanda Jensen
The pharmacy is great but rest of the staff is extremely unprofessional. Especially Warren the cashier. Extremely rude
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July 2024 by Eric Russell
I was in this store at 59 Boston St in Salem MA. Friday June 21st the cashier at approximately around 9 am, was very helpful in directing me to everything I was searching for. she directed me to all the correct locations for everything I needed. As she was checking me out she was very respectful and polite and a nice smile also as I was leaving she made sure that she told me to have a good day and be well. The customer service was better than anyone I have ever experienced at any Walgreens. Thank you for the pleasant experience I will recommend this store to everyone
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April 2024 by marcia freitag
I do work at this store on Boston Street. It's been 3 months. But I've never felt or seen customers that appreciate us. Or the few S.L .people that do go above and beyond to help anyone and anyway possible.
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March 2024 by Erin DiOrio
Horrible customer service at the pharmacy!
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January 2024 by Joanne Johnson
Pulled up to drivers. After 10 minutes someone asked dob and name. It’s been 20 mins and nobody in sight. Think they went to lunch or home is this what customer service has become??????? Worse pharmacy ever.
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January 2024 by Michelle Falco
If you get sick on a Sunday and need a prescription don’t use this pharmacy, idk this until yesterday, when I went to urgent care and they sent my prescription to here. Now that I’ve had to wait over 24 hours, I’ve gotten worse.. so I’ve switched to an actual pharmacy that’s open 7 days a week. And not to mention trying to just pick up my regular medication turns into a nightmare..
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November 2023 by Eileen C
Friendliest Walgreens I've ever been to. Staff is genuinely kind and helpful. There is an ATM (I believe TD), FedEx drop off, photo printing, and is pretty large. Never had a problem with pharmacy.
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October 2023 by Patryce S.
I'm very impressed with the employees at this location. I've been coming here for quite a few years now and have noticed the incredible improvement all around. Everyone is very friendly, helpful and professional. You really don't see this type of professionalism anywhere anymore and it's unfortunate. Keep doing what your doing!
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October 2023 by Janet Fellows
I visited the Walgreens on Boston St in Salem a week ago. Maylee was excellent!! She stopped to help me with scanning and printing some old photos. She was very patient, kind and personable. The store is lucky to have her!!! Thank you again Maylee for your kindness.
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September 2023 by オークガブリエル
Quiet, quick, and polite staff. The aisles are neat, and products are all in order in their properly designated place, so it makes finding things easier. Each aisle has a category to help shoppers find what their looking for. The thing that surprised me is Walgreens offering credit cards which I feel weird to have, same with CVS if they have offered store credit cards too. I would be weirded out if convience stores offered store credit cards.
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June 2023 by Aspiring BlkDoc
hanging up the phone when I am in line to not serve a customer is not only unbecoming of an established pharmacy like this, but it is actually rude. I know that things are difficult, but it is not necessary to do that (I have tried to call since yesterday - 2 hours and never got ahold of anyone.. and today during my lunch break, waited 30 minutes to be first in line and then they hung up the call without answering - now trying to get back on the call and I have more than 3 people ahead of me). I guess my time wasn't worth it compared to everyone else and hence why they are able to talk to other people.
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June 2023 by nicole powers
This is in regards to the pharmacy. Prescriptions for my two children were verified to have been delivered received by noon, and by 6:30pm they were not done. The pharmacy closes at 7:00. This isn’t the first or second time unfortunately. Though I explained that they were antibiotics and both kids were ill, I was still asked to come back tomorrow. They then told me they could only fill one and that they could just share the medication, which did not help because they were to be two different dosages. The pharmacist technician then told me I can just go to the next city over and they can fill it. When I asked if they could call over and make sure they had it, their reply was “I’m busy!”
