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February 2024 by Jay D
I happened to stop by this store by chance, being in the area and needed something. What I expected was a paint store with the usual help that one might expect, I.e., get some questions answered and that is it. What I pleasantly discovered was that Van and Angela, who are there most days at the paint counter, were the most helpful and eager staff I could have encountered, I might say in any kind of a retail environment. I was in the discovery phase of color selection and Van not only helped mix some colors, but went above and beyond and helped me with preparing sample color boards. I was not expecting them to be so accommodating and all the while with such pleasant attitude. I went back there several times, well out of the way for me, to narrow down my discovery and each time I received the same level of focused attention and courteous service. The color I ended up with was a very specific and delicate blend of three base colors and Van was superb in matching the sample to the larger quantity I needed. I also happened to engage with Heidi in their Wallpaper section, and she was equally helpful. This review is to let anyone know that if you want to just buy paint and move on, any place might do. But, if you want great service and friendly help, then this particular store is the place to stop by.
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December 2023 by Emily Morin
Heidi is amazing!!
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August 2023 by Andrea Amour
Heidi has given us excellent service and expert suggestions for paint. We really appreciated her help!
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May 2023 by Rochelle Simpson
Went there all of the time before it was sold. Have given them three chances since then and each time I was treated extremely poorly. Never going back & I’m not a fan of Amazon but I guess that’s where I’ll order the products I get from them.
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March 2023 by Rob Kipp
Awesome spot I go to for best selections of paint and decorating ideas
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February 2023 by Bob Kipp
Awesome spot I go to for best selections of paint and decorating ideas
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December 2021 by Marc F.
Gayle did a wonderful job in giving us advice on paint our kitchen.
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November 2021 by Juan Peña
Excellent customer service, very professional and friendly staff. It's very rare when you find a group of people that actually like what they do, highly recommend Waters & Brown Paint and Decorating for paint needs!
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August 2021 by Walt Lutter
Knowledgeable staff. Very helpful.
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July 2021 by Garrett Hodgson
Easily the best paint supply store around. Staff proves to be exceedingly knowledgeable and able to explain/recommend products with ease
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October 2020 by Pauline C.
Really charming staff, smart and competent. They really know what they are doing and are easy to work with. This place is great! They are kind and fast, super turnaround time for my order with no questions :) love them
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August 2020 by Yesenia Pagan
They’ve been so kind helping me and my husband trying to pick out paint colors for our new house for a year now!
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July 2020 by Victoria D.
Another great experience with Waters and Brown! I was there on a Saturday, they are extremely cautious with COVID-19 concerns, and only allowed 2 people in the store at a time. They had hand sanitizer and a mask requirement. Super helpful and knowledgeable staff. They always take the time to really talk through your project and help you make decisions. I wouldn't trust any other store to come close to their service.
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December 2019 by Karen Bradford
Waters & Brown has the best advice and product selection in the area. When I have an important painting project I go to them. Other retailers are fine, even good. Waters & Brown is at least two notches better than the rest. In this case, I needed to paint over a dark blue textured wallpaper that has been on the walls for decades. I used a flat paint and it turned out terrific! What a great solution. I'm very happy with the results. I know I'll be back to W & B soon to get some C2 paint for an old bedroom set that needs a refresh. Thank you Waters & Brown.
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October 2019 by John Hieber
John Grasso was awesome. We could not match the 1961 stain to save our lives. John did a great job with the stain match and the directions for us to do the match. He's worth every penny!
