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July 2023 by Jim K.
Use extreme caution when dealing with Salem Mass Advantage/ Penske Truck rental. Totally shady business. Expect additional charges for mileage, fuel, & vehicle damage (if you didn't purchase the extra insurance) all charged to your credit card after the fact. Make them inspect the truck, fuel, millage etc. & get it all in writing.I'm working with Penske corporate & am learning the invoices don't match the customer credit card charges. Advantage office refuses to supply receipts/ invoices allowing them to pull a fast one on the customers.
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April 2023 by Christopher Guay
Rep at counter was very professional. Truck was clean. Easy pickup and drop off
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January 2023 by meybelin
David went above and beyond in assisting my boyfriend and myself. He really prepared us for the long road trip with the Penske truck and trailer rental.He was very pleasant, kind, professional, knowledgeable and very genuine about our safety. He explained all the safety measures and made sure we knew how to operate every part of the truck and trailer. 10/10 rating for David @4 Jefferson Ave, Salem, MA location.
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February 2020 by Carlos Alvarez
Friendly staff
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February 2019 by Mkazilakwa Mchilloh
Good service and helpful
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February 2019 by Thomas DuBois
Typical truck rental
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May 2018 by JoJo Grella
Rented Several times with Penske only one issue, called it was resolved would Reccomend..
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August 2017 by Brendon Morris
Good service and communication about everything and all services.
