NAPA Auto Parts - D & S Auto Parts is a trusted auto parts provider serving the greater Salem, Massachusetts area for over 70 years. With over 6,000 NAPA AUTO PARTS stores and 16,000 NAPA AutoCare centers nationwide, the business offers a wide range of quality auto parts and accessories to meet the needs of its customers. The store provides convenient shopping options, including curbside pickup, delivery, and in-store visits. Customers praise the knowledgeable and helpful staff, particularly "Joe," who is described as a "parts machine" who loves what he does. The store is known for its extensive inventory, quick service, and the ability to find the correct part the first time. While the majority of reviews are positive, one customer expressed disappointment with the use of non-USA made parts for a classic car restoration project. Overall, NAPA Auto Parts - D & S Auto Parts is regarded as an excellent choice for auto parts and services, providing premium quality and great customer service to the Salem community.
Got what I needed but only because I had excellent help from the staff. Thank you
August 2024
Customer service is about pleasing the customer. Joe is very knowledgeable and usually has everything in stock. If he doesn’t have what you need he will go out of his way to get it in for you the next day! That’s customer service!
August 2024
Always go here to make 100% sure we get the correct part Top notch service to Salem Massachusetts and the north shore since 1947
