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“Hi, I just want to reach out and say how happy and beyond satisfied with your colleague, Joel, who works on Highland Avenue in Salem Ma., his customer service skills are impeccable, and I really wish that the manager to the store had half as much of common courtesy for customers like Joel does…… he is definitely a five star employee”
11AM - 5PM
1 Canal St, Salem
Mobile Phones
“Jose and Jason were absolutely AMAZING. For once going to a tech store wasn’t miserable. They were so kind and helpful. If you have any reason to go to a Verizon store, go to these guys!!!”
“Jonn Salem MA location is the very best .......His expertiseknowledge & technical Savvy A+......He deservesBoth s promotion & Raise. If it wasn't 4him I would probably switch to another carrierSincerelyMichael V”
Mobile Phones
Mobile Phones
Mobile Phones
“All five of these stars are for Serena at the Salem AT&T store! Serena was the only employee working on a Sunday with a long line of customers. She greeted everyone as they came in, helped to manage their expectations on wait times and attended to each customer (sometimes more than one at a time). She was extremely knowledgeable and helped to lower our bill by 30% with some additional tips for lowering the bill even more.
Kudos to you, Serena! You deserve a raise and a promotion! As my mom said, "She could write a book on customer service."”