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January 2024 by Hannah Osthoff
Cozy spot with consistently good quality, but that all shies in comparison to the outstanding service. The people who work there are some of the most genuine, warm, and caring people, and they brighten my morning every time I go in.
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November 2023 by Lexi H.
I had a horrible experience at this place. The two ladies didn’t know their own items on the menu. They got mad at me for asking for something that was on the menu. The drink tasted horrible and I ended up throwing it away. Gave me a bunch of dirty looks. It felt very unwelcoming in there.
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November 2023 by Gerry Doyon
This is a very small shop but the donuts were tasty and the service was very good. Funny wait in line like the rest of the herd and wait in line at the more popular tourist places. Stop in here instead and be on your way quickly!
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October 2023 by ash jacks
We went here to get drinks. Got caramel apple cider which was great and a butter beer. They weren’t priced or on the menu. So he asked what size, a small or large. I said large thinking it was a pretty small cup. It’s the size of a large Dunkin cup… he charged me for 2 smalls and a large butter beer drink was about $12 and I couldn’t just get a small and a refund once my card was tapped on the machine and he also didn’t give me a receipt. The drink was good but not worth that much.
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October 2023 by Krystal O
I got two hashbrowns and an everything bagel with veggie cream cheese. Best ive had in a while and they didn't skimp on the cream cheese! Great price as well.
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October 2023 by Sean MacCallon
The food just isn’t flavorful. Hashbrowns are congealed. Some s and p, adobo, anything would add flavor. Undercooked potatoes for the burrito still had a crunch to em. Anyhow it’s Salem not here for the food right?
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September 2023 by Babbs
Caramel iced coffee was so good!
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August 2023 by Rosse
The service is great but always the AC or the heater is not working and with this situation people prefer to don’t purchase because cannot seat inside with that much heat or cold weather.The owner of this franchise I bet is selfish and prefer to save money and don’t invest it to provide comfortability to his or her customers! They make good money so invest in quality to this place!!??
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December 2022 by Derek Goldfuss
Nice little donut shop, good seasonal drinks, came here a few times for our Salem trip.
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December 2022 by Kyle Mastro
My wife ordered a half dozen donuts at 8am in the morning and several were OBVIOUSLY not baked today. They were disgusting and bordering on stale. How do they think this is acceptable???
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November 2022 by Dawn F.
Hispanic lady didnt understand our question regarding the type of doughnuts they make. Her customer service was unwelcomimg. After we paid, she pushed her tip can infront of us. Really?? Your doughnut wasn't great and your cutomer service was way below average.
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November 2022 by Bridget BISHOP
Was so upset this year employee were very rude my donuts did not taste as usual. 7 years going was my first time with a bad experience and there was only 3 ppl getting coffee so there was no average stress .The lady was very rude. I love this place I make the effort every year to make sure to get my donuts only from them and tea. They used to be my absolute favorite.Nor sure if I wanna waste my time or money next year. I didn't mind spending 100.00 but kinda was let down ? maybe it be better next year I hope.
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November 2022 by Keith Alnutt
Went to Salem for the Halloween weekend.Kids wanted to try this place so bad.The line moved quick, the staff was attractive and pleasant.The donuts and coffee were amazing. I usually end up taking a bite or so out of the donut I get and giving the rest to my kids. I ended up eating the whole thing!!
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November 2022 by Karla Llorens
Great food! Great Customer Service . Everyone was friendly and my order was ready super quick. 100 recommend.
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October 2022 by Luke Wiley
Great coffee, and the regular honey dew donut is really good! The chocolate avalanche was great, the muffins were tasty. And the rest of the donuts we had were okay.
