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November 2024 by Client Support
Quality work. Excellent service.
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October 2024 by Victoria Farnsworth
My boyfriend and i bought our house 7 years ago and thought we’d splurge on an extra expensive Jordan’s furniture mattress for our bedroom. After about 7 months, we knew something was wrong with it, there was a HUGE hump in the middle, which made the two sides we sleep on super saggy.
After reporting it defective, i will give credit where credit is due, Jordan’s swapped it for us at no extra cost for the ‘more firm’ version of the same mattress, hoping the one we had received was simply defective.
After another year the exact same thing was happening and we were miserable. Nothing ruins your life like bad sleep, especially with how much we work.
Anthony’s parents recommended we try Gardner Mattress in Salem- they’ve had their bed for over a decade and they’re still in love with it. We went down to the store, and worked one on one with the salesman there, he let us sit on multiple beds and while we did that, he explained the integrity of a mattress us And showed us the inner workings of the mattresses that they hand after you order the model that you prefer. Right away, we felt the difference, it wasn’t filled with foam and fluff, or pillow toppers that made it impossible to rotate and flip over often to ensure level sleeping surface is maintained.
The quality of the mattress is top-notch, and it came at about 60% of the cost of the one we purchased at Jordans Furniture. We’re still sleeping on it today, and every few months I will rotate and flip the mattress over so that it maintains its shape and form, and we are sleeping so much better now! I couldn’t say enough nice things about Gardner mattress, I’ve recommended them to several of my friends who are buying homes, and want to upgrade their mattresses, and i will continue to do so!t!!
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October 2024 by Ran Ben David
I recently bought a queen-size mattress from Gardner Mattress, and I couldn’t be more satisfied. Zach, was incredibly professional and knowledgeable. He took the time to understand my needs and guided me through various options with patience and expertise. Zach made the entire process smooth. If you’re looking for quality products and top-notch customer service, I highly recommend asking for Zach at Gardner Mattress!
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September 2024 by Hannah Magee
Gardner mattress is amazing. Especially Zach. Thanks guys!
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September 2024 by gavin russo
Zach was great, very professional experience.
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September 2024 by Petra Steriti
Easiest purchase process ever for a high-quality mattress at a good price. Zach was extremely knowledgeable and asked all the right questions and pointed us to mattresses based on our needs.
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September 2024 by Greg McDonough
Zack was extremely helpful. Great store
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September 2024 by Seton Wood
They have awesome pillows and Zach was just so helpful.
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July 2024 by Charles Johnson
Hello,
I needed a matress and foundation on a one day basis and Zach was extremely helpful in fulfilling my request. He helped getting the 2 pieces into our car. and was a great salesman.
Thank You
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July 2024 by Jeff Cronin
Nice showroom, outstanding product, courteous and helpful sales people.
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July 2024 by Rebecca Duyon
If i could give 0 stars I would. I paid around $2300 because i wanted to invest in a mattress that would last and be good for my sleep, especially as a new mom. I picked up the mattress right before i moved over an hour away and got it set up in my new home. I tried to adjust knowing that new mattresses can hurt your body for the first few nights to weeks. But that wasn't the issue. This mattress was all sagged in, SO uncomfortable and literally had sagged indents and caved in all over the mattress that were so uncomfortable i couldn't sleep it was so painful. It still kills my body to this day and everyday. Ive had it for just under a year now because i live 1.5 hours away and couldn’t return it within the 90 day window due to giving birth to my daughter and trying to settle into our new home. But when i tell you i paid over 2k for what feels like a 30 year old mattress left on the side of the road, I am not exaggerating. I dont even care about the price. Whats seriously upsetting is that the quality of this poorly constructed and cleary broken product has literally been the main driving factor of why i cant sleep and have been so miserable for almost 12 months now. Im not sure why they sold me a used and absolutely broken mattress for full price- but i would not recommend and would stress to stay away! Was by far the worst decision I've ever made in my entire life. Again, not an exaggeration.
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April 2024 by Rachel
We had a great experience with Gardner Mattress. We needed to exchange our initial mattress because the first one was not a good fit for us, and instead we chose the Lux mattress. Kirk the owner was super helpful and made this transaction an easy one with minimal stress. We are very happy with our new mattress and highly recommend!
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April 2024 by Jeannine O'Neil
We are so impressed with the our shopping experience with Gardner Mattress! We walked into the Salem location and immediately were greeted by the staff. We shared what we were looking for and were given 3 options to choose from. Less than 30 minutes later we had our pick. The mattress was delivered a week later, they were 10 minutes before their scheduled delivery time and for $20 extra dollars they took our old mattress too. I highly recommend Gardner Mattress, all shopping should be this seamless.
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February 2024 by Catherine Smith
I’ve been having Gardner make me box spring and mattress sets since the mid 1970s when I bought my first antique bed. Liked the quality so much that since I left New England for California thirty years ago, I continue to have them shipped to me here. I’ve lived with a bad back all my life, and for custom or regular mattresses you can’t do better!
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November 2023 by Peter S.
We walked into the Gardner Mattress store in Salem wanting to buy a new bed. Zach greeted us and right away made us feel comfortable and ready to talk about a new bed. Within a short period of tlime we had learned of all of our options and came to the decision of which mattress and box spring to buy. Zach assured us that there would be no problem getting our queen sized mattress up our narrow stairs. He was correct about that. The delivery men were fast and efficient, leaving us with a new bed. Thanks to the Gardner Mattress team of professionals for a great shopping experience and a fantastically comfortable mattress. Peter. Newburyport Ma.
