-
June 2024 by Samantha Vezga
Got my vacuum cleaned and looked over in a timely manner. I forgot to bring my vacuum in with the filter in
It, and he had put a note on tape over my power button to reinstall my filter prior to use, so that i did not cause myself issues later on trying to vacuum without it! He also carried and put the vacuum into my car for me without me asking, which i appreciated because i am pregnant. They are friendly and do a great job, my vacuum works/has better pressure and smells so much better! I will be back with my other vacuums and bissel for sure. Thanks essex vacuum.
-
April 2024 by Jonas Velazquez
bruce is a solid person hes great at fixing vacuums its a pleasure having him to fix my vacuums in my collection
-
April 2024 by Tayla G
Came in with a jammed vacuum hose and Bruce was able to fix the issue in under two minutes. Him and the rest of the staff were incredibly kind and friendly! 10/10 recommend
-
April 2024 by Alexander Grimes
These guys are great! Went there cause my vacuum stopped, you know, vacuuming. In about 5 minutes flat, these guys figured out that a bottle cap was blocking the tube, dislodged it, fixed the whole vacuum and sent me on my way. I went to pay them, and all they would take was thanks. Too small a job to take money for in their eyes, I guess. It was invaluable to me and you folks should definitely spend your money here!
-
March 2024 by Tom O'Hare
Bruce and his team are excellent technicians and master fixers. If you have a favorite piece of equipment, household or business, don't scrap it; fix it. Bruce will tell you they don't make them like they used too. Stop by his shop in Salem and find out how he can help you!!
-
March 2024 by Zachary Bates
Great prices fast service
-
August 2023 by Ron DiRito
Great service and pricing. Excellent in every way!
-
August 2023 by Manny Mulas
This place has absolutely the best customer service around, had a small emergency and Bruce took care of the problem, My extractor vacuum stopped working in the middle of a large job, I brought it in and within 2 hours was fixed and back at it and was able to finish the job on time. Highly highly recommend if you have any kind of motor issue.
-
August 2023 by Dennis Lockard
Waited awhile/ lady behind me left /fixed my vacuum but they didn't know what they did to it 3 stars expect to pay between $100-150
-
July 2023 by Andrew Muttiah
Best vacuum repair shop in the area. Bruce is a great local business owner and is very pleasant and helpful to work with. They have amazing staff. They have quick service and have always fixed my vacuums exactly how it was needed. I will keep going to Essex Vacuum for any vacuum repairs.
-
June 2023 by Walt Lutter
Great fast service.
-
April 2023 by Debra Holder
I brought my vacuum to Essex Vacuum in Salem. After explaining the problem, I was told they could fix it, and was given the amount that would be charged. Then two days later it was fixed. I am very satisfied with Essex Vacuum. They are true professionals.
-
February 2023 by Nick Almy
Dropped my non-working vacuum off for repairs. They had it fixed and running like new in a couple days. Great and friendly service. Highly recommend.
-
January 2023 by Tom O'Neill
Excellent customer service only exceeded by their craftsmanship!Bruce Turner and his staff are the best!
-
January 2023 by Johnny Ray
So, there must be at least 2 guys in this shop. The one I spoke with on the phone was upbeat and optimistic. "Bring it in," he said. So I did. The guy at the counter was skeptical and pessimistic. He said, "I have a trash bin you can throw it in." I think he was joking. After a little back and forth on the details, I left my Dyson vacuum in his hands. "I'll call you when it's done, next week," says he.Later that same day, I got a call from one of the gentlemen informing me it was repaired, but if I'd like it cleaned out and cleaned up for $25, I could pick it up, next day. So I went with that and picked it up the next day.I took it home to a house that hadn't been vacuumed in a week. It performed marvelously.I am very happy with my experience at Essex Vacuums. They were great. The repair was only $50 for a grand total of $75. For a Dyson!I recommend this business.