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January 2024 by Joel
Were able to squeeze us in last minute, so helpful, explained exactly what was wrong and what needed to be done to fix it. 100% recommend to anyone.
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October 2023 by Petar S.
We were on a roadtrip when we started having issues with our SUV. Called about 8-10 dealerships and car service shops and everyone was booking appointments 1-2 weeks out and wouldn't squeeze us in for an appointment. But at Charlie's, they took care of us right away! Dave jumped in the car with us, identified the problem quickly and had us back on the road in no time! He explained everything thoroughly and had a ton of knowledge. I definitely highly recommend this business and would come again!
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September 2023 by Patricia Small
Little, out of the way garage that does it all, when they say they will, and how they say they will. They don't try to push service you don't need. Very thorough, courteous, and caring. They'll have all my business from now forward.
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May 2023 by Randall Pedroza
Google needs to add 6th star to their reviews so that we can provide a proper review of Charlie's Garage. These guys are super knowledgeable, experienced, professional, thorough, and courteous. Their work is high quality and reliable. My wife and I have three very active young ones. Our family has a very busy and sometimes hectic schedule. When one of our two vehicles goes down it makes life incredibly difficult for all of us. Charlie's has bailed us out big time on more than one occasion. They got us, got our issue diagnosed and repaired, and got our vehicles back to us very promptly helping to turn what could have been an absolutely horrible situation into a minor bump in the road. I highly recommend Charlie's Garage in Salem for all of your auto care and repair needs. Thank you very much guys!Services: Electrical repair
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May 2023 by Chris M
Everything went smoothly. Had the car back when it was promised.
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May 2023 by Sandra Lohman
The people that work at this garage are very honest caring and very reasonably pricedServices: Exhaust
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April 2023 by Austin Bettencourt
Dave fixed my electrical issue when a couple other garages couldn't. I recommend them for any troubleshooting issues.
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February 2023 by Dennis Ciampa
This is by far the best garage in Massachusetts. The mechanics, joe and Dave, and the owner Lou are the most fair,knowledgeable, and efficient mechanics I've ever dealt with. There's nothing they can't figure out. Dave has a sixth sense when it comes to diagnosing a problem. There's nothing they haven't seen. I would recommend this garage to anyone looking for great service at a fair price.Services: Auto exhaust system repair
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November 2022 by Peter Presutti
Dave and Joe are some of the best mechanics around
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August 2022 by Blind Space
Amazing! I scheduled to bring my car in and they had it completed very quickly for a good price. I will always bring my car here.
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August 2022 by Alan Jones
Professional, Know what there talking about, Great service Quality work, highly Recommended!
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July 2022 by Qqi
I drove from Georgia to visit family and my brakes were shaking the car upon arrival. Lou and his son squeezed us in on the only day we had available before our return trip to Georgia. Our van is driving perfect and I’m so thankful for the recommendation from my mother in law and the last minute accommodations to get us in to complete the repair.Service: Brakes
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May 2022 by Maurice Peploski
I had a mystery noise in my car. They checked everything and Lou couldn't find it initially, but assured me the car was perfectly safe to drive. They let me drive them around and demonstrate the noise, they checked everything again and didn't give up on trying to find it. They were very willing to work with me and listen to my input. Lou went above and beyond to call up another mechanic and take it to their place to look at it. He made it clear that he wasn't going to order and replace bs parts just as a guess. They eventually found it (tiny gap in the engine heat shield, causing it to flap in the wind and smack into the car) and charged a very fair price for the repair.
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May 2022 by Joshua Metcalfe
Thanks to Dave for a very helpful visit . Great to see people who like what they do and care.Lou and Brianna , thanks for the courtesy as usual throughout. Charlie’s since 2012JMC
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April 2022 by Meg Kaehler
I've been coming to Charlies since 2016. They've worked on two cars for me, helped me pick out my newer vehicle and have always been fair on pricing.I feel listen to and understood, never talked down to either. Which I feel is important, not a big car person here but I'm willing to learn and read and they've never shied away from any question I've had.I keep coming back because Lou and David and Team are amazing kind people who are an asset to the local community and are great mechanics.I always recommend them to others. I only wish their shop was big enough for state inspections! Haha I would never have to go anywhere else!
