Banks in Salem, MA

24 locations found near Salem
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4.8 Superb6 Reviews

“Customer service is awesome! How come there's not a lot of tellers at the bank? Hours are not bad I would like to be able to bank on a Sunday but the branch it's a well run Bank thank you bob”

4 Good16 Reviews

“Client for over 10 years, great customer services, great help to clients when we need them. I can be wrong but I don’t see bank fees every month or every weekly. My special thanks go to Carol.Peoples at Cabot Street en Beverly, she is just AMAZING, as everyone else.”

5 Superb4 Reviews

“Word cannot express how thankful I am for Sequoyah and Christian today at Salem location. I went in to closed an account that I open about two years ago and was unable to use, I believe who open it did it wrong. They assisted me, fixed my account and even set my app and all. The level of costumer service was outstanding.”

3.8 Good19 Reviews

“Since I joined this bank only been having good customer service and everything bank made it easy for me took a trip last month to DR only thing I needed to do just call and everything resolve really good people who work in this bank I highly recommend it for anybody trying to get a new bank”

4.4 Superb5 Reviews

“My family and I stopped here for a gift. I ended up getting the gift and 3 more shirts. The prices are good and the merchandise was nice. The shop owner was there and we ended up chatting with her for a little while. She was a wonderful lady and we enjoyed sharing a few stories with her. Loved the store and happy with my purchases.”

4.1 Good7 Reviews

“THE DRIVE UP OUTSIDE ATM ONLY ALLOWS ONE TRANSACTION AT A TIME , HOWEVER I AM STILL ALLOWED ACCESS TO ALL MY ACCOUNTS LIMITED CASH WITHDRAWAL OF $660.00 PRESET FOR MY ACCOUNTS $40 FASTCASH DEDUCTED FROM MY ACCOUNT.”

4 Good7 Reviews

“Someone attempted to transfer $1,200 from my account to a Western Union account in Atlanta, GA, however fraud prevention caught it. Thank you Brian Reynolds from fraud prevention for spending the time on the phone to verify everything and stop this thief from stealing from my account.”

3.6 Good19 Reviews

“This particular branch of Eastern is fabulous!Started using them when the Loring Avenue branch closed and have never looked back. To say that they have gone the extra mile, especially during the pandemic, is an understatement. I could not believe that they actually reached out to me personally to complete paperwork for business pandemic assistance. Kristen Armstrong and Cheryl Albo have been absolute life savers and are shining examples of consistently providing SUPERIOR customer service for my small business. Add Adam D. and Sean into the mix and these people are part of a capable, reliable and genuinely caring team. If you are a small business owner seeking fabulous service, see Cheryl or Kristen. They will never, ever let you down!”

3.5 Good23 Reviews

“I'm a very passive banker you might say, I do most of my work online and have only been into the branch for business a few dozens times sense I stated using them but every time I go in staff is extremely friendly in every branch. They are always willing to help and will find an answer for you ASAP if they don't know it. Not to mention they seem to always have some of the best rates around (Massachusetts) I will definitely continue to do business with them for many years to come.”

5 Superb1 Reviews

“Shocked at the low reviews! Amazing customer service from all employees. Nelson, Darinka, and Heidi are awesome. I have never had a bad experience with any employee in any of their locations. Thanks for the great work! All locations are great but I use this location the most because of the excellent customer service. I am not a Salem resident but do not mind driving out of town when receiving such great service. Thank You!!!”

3.4 Good10 Reviews

“The employees here are extremely courteous and helpful, not to mention welcoming, and bilingual! They always go above and beyond, are consistently pleasant and warm, and have helped our family in several situations where speedy assistance was extremely critical to our needs. Couldn't ask for better service!”

3.3 Good18 Reviews

“I had do do some operations on my accounts from abroad twice this month. They helped me efficiently and safely. I'm usually very satisfied when i go there in person too.”

3 Average9 Reviews

“I have to sayRoselert RaphaelPut my faith back into this bank...I had a couple if issues that weren't getting resolved!!!He showed excellent customer serviceTo me!!!!I was not happy when I went in...but he changed that!!!!.. excellent customer service skill!!!”

2.7 Average39 Reviews

“Made a appointment online! With llona Barat wonderful person she listened to me and took care of my issue right away! It was the weekend so there was only so much she could have done on her part! And as promised when Monday came she called me and kept me updated on my account! Very satisfying with her customer service! Well worth the 5 stars keep up the good work IIona”

2.4 Poor14 Reviews

“I really enjoy using this SALEM FIVE BANK branch. The tellers are so friendly and helpful.I never have to wait in line for any great length of time for any of the offered services. The automatic coin counter is a great amenity..”

2.7 Average46 Reviews

“I see that there are a number of complaints. But I have lived near this office for nearly a decade and do all of my banking there. I have always found the people courteous and willing to help -- with banking, notarizing, check cashing, etc. ATM used dozens of times without a problem. I'm certainly not saying the complaints are wrong, but they are just very unlucky -- because I've been there scores of times and never once had a problem. I'd recommend this bank and this branch!”

2.2 Poor11 Reviews
1.1 Poor27 Reviews

“This is a great location, easy to get in and out with plenty of parking. The personal bankers and tellers are very friendly and efficient. The offices are actual offices with doors! I hate the BOA's with personal bankers seated at open desks or cubicles- people listening to all of your private banking business. Cons: No drive up ATM and the indoor ATM is not a Multi-Check Deposit ATM (the kind that accepts a stack 10 checks at once).”

0 Na0 Reviews

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