-
May 2021 by Diane C.
I went in and got some information. It was all wrong so I had to call their on line people. Then I had to call the branch --I called 5 times and they did not pick up. They used to be great. They are horrendous now. I am giving them one more chance and that is it
-
March 2020 by Alfredo Pina
Good service, it feels very spacious.
-
September 2019 by Kevin M.
Consistently the worst bank branch in the area as far as the tellers go. Can't remember the last time there was more than one teller with a line of customers. It's always worse at lunchtime when most people are have to run errands such as going to the bank. Occasionally you get a glimmer of hope when someone will leave the office and go behind the teller area only to help the other teller woth their job. Infuriating.
-
September 2019 by John W.
This branch of Bank of America is truly incredible. My in laws just received a certified check from a lawyer. They signed the check over to my wife to deposit for them. After they were deposited Bank of America sent them back because they were not on my wife's account. That is understandable. After speaking with Bank of America, my wife was told she would have to bring them to a branch and add them to her account. My father in-law is 94. He can barely walk but he is a trooper and made the journey. It took him five minutes to walk from the car to the desk. We were told that they were full and we would need to make a future appointment. We pleaded with them to make an exception due to my in-laws health. They said sorry, but there was people in front of us and the bank would close in less than an hour. It seems banks these days are less focused on customer service which is bad enough. This branch apparently also lacks a moral compass. I spoke to my wife about it and she will be withdrawing all money from her BOA account. Unacceptable!!
-
August 2017 by Dorian C.
Absolutely the worst customer service I have ever seen. I have removed all of my accounts and those of my mother from this bank because they have made mistakes with vital financial information again and again and again. Do not bank here.
-
December 2016 by Marcus C.
Place is under horrible management. One teller working on friday afternoon. Yesterday all systems were down and could even get cash out. Place is a joke. Dont waste your time if you can help it
-
July 2012 by Beth W.
This is a great location, easy to get in and out with plenty of parking. The personal bankers and tellers are very friendly and efficient. The offices are actual offices with doors! I hate the BOA's with personal bankers seated at open desks or cubicles- people listening to all of your private banking business. Cons: No drive up ATM and the indoor ATM is not a Multi-Check Deposit ATM (the kind that accepts a stack 10 checks at once).
