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January 2024 by four paws acupuncture
Excellent service thanks to Jesus!
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January 2024 by Sean Whalen
Great help
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January 2024 by Jacob Nolasco
Jose the store manager gave me the best customer service ever, he provided me with a high quality customer service, I’m very happy with the service and Jose’s team.
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December 2023 by Javier Rosa
Staff seemed very agitated when asked to help!!!
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November 2023 by Thomas DuBois
Great service and very helpful. You can even use the tools for a quick fix
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November 2023 by kyle goulart
We could not give Ezra W. a higher review. Our family was visiting and our car unexpectedly needed new low beam headlights. Little did we know that when the car was hit in a recent fender bender, the headlight caps were put back in the wrong orientation. Needless to say it was near impossible for us to figure it out, but Ezra provided his extensive expertise and went above and beyond to help us replace all of our bulbs. We appreciate his honest work and willingness to help up in our time of need!
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August 2023 by Ashley W.
The 2 young gentleman were incredible rude. Ordered a part online as it said it was in stock. Got to the store one employee sitting down eating wings in between customers l, other kid told us they didn't have it to go to a different location that was closed. Told us the other store had it and go there. We found another location that was open and was informed they couldn't cancel the original order. When we called the canal st location we were hung up on twice. The Boston street Lynn location is the place to go.
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August 2023 by Sheila Reilly
This AutoZone store is now my 'go to' for battery and basic parts for my Honda-CRV. Fred helped me this morning by first testing my battery (free), then running a 'full system test' (free) to rule out any other potential car starting issues. He quickly looked up the correct battery for my car and had a technician replace my bad/old battery which wasn't holding a charge with the new battery. While I was there, I also bought and had installed both front wipers and rear wiper. Throughout the whole process, Fred explained my choices for parts with the associated prices, and gave me his recommendation. It took only 1 hour, and I couldn't be more impressed! I even joined the AutoZone Rewards program while I waited. Highly recommend this store!!
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August 2023 by Sthefany Nunez fortuna
José the STORE MANAGER gave me the best outstanding customer service ever he exceed my expectations and went way beyond to recommend me the best battery for my car and besides of that he did the installation of it at not cost. I would recommend this store to all my friends and relatives and Jose is very professional.
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August 2023 by Eitamar Da Silveira
A very lazy person, without any originality. They didn't want to answer me, I say that the commercial department was closed, and it was another store that sent me to them. He called the other store in Salem who confirmed it, sent it to me because they didn't have the part and they did, speaking in Spanish he said he didn't want to answer it because he was alone and there were a lot of customers where it was a lie because I was the only one in the place. disappointing the travent and lack of respect. I've been a customer for years, I won't use it anymore and I'll recommend that no one uses it either
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August 2023 by Yuchana S.
Thank you to the Store Manager Jesus F. at the Salem, MA location. I truly appreciate you going above and beyond even with me walking into your store 7 minutes prior to your store closing. To top it off you were nice enough to change my head light. Thank you! -Yuchana
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July 2023 by Luis Diaz
I went to buy a radiator and brake pads and Jose the store manager gave me the best and professional service ever, he is very professional and knowledgeable, I’m going to keep buying parts in this store because of him,
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June 2023 by Kathy Weiss
I received outstanding service from Tyrei Thomas, the manager at this Autozone in Salem today. He went above and beyond to help me find a solution to my product issue. Since I can't seem to find an email to his Regional or District manager, I'm posting here and hope they'll see it!
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June 2023 by Julishaa Flannagan-Sutherland
The guys here are all amazing. Every time I have a problem with my car or I smash it up they are super helpful. Most of them have even helped me fix my car with the products I’ve purchased from the store.
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June 2023 by Andrew C.
Fred and Ty were amazing and helped so much. Easy and to the point and just good guys all over. This is the spot