Appliances in Salem, MA

“Bruce was extremely polite, knowledgeable and caring. He resolved the issue with my appliance in less than 10 minutes. Added to the courtesy, he stopped the traffic so that I could safely drive out of his store. Superb!!!”

“This is my third appliance purchase with Tri-City. My first was to purchase all new appliances for a kitchen renovation, and then worked with them when I needed a new washing machine, and most recently a new dryer.Brian was able to help me select a dryer that would fit my needs quickly & easily over the phone, and coordinate a delivery and installation by a plumber for the very next day.The team was prompt with delivery, courteous and the plumber was efficient. The whole experience was easy, stress free and wrapped up in under 24 hours!”

“We are really happy with Adesso! We were able to schedule an appointment within a few days for a non emergency washer repair. The technician arrived a few minutes ahead of schedule and had the repair completed within ten minutes. He was friendly, knowledgeable and efficient. We would absolutely recommend and use Adesso again.”

“There are two absolutely lovely individuals who work here at the tool rental. I had rented a carpet cleaner and the first person I met at pickup had made sure I had the cleanest one and the associated attachments. They also gave me a very informative walkthrough of the machine and its parts. Pricing and fine print was transparent without being boring haha. I would 100% rent here again purely for the excellent customer service. Drop off was smooth and both staff members were very kind and personable. :)”

“Good Afternoon, I have been coming to the lumber department for years now, and began going with my grandfather back in the early 2000s to help him find cuts of wood for his job. It was a tradition we had to go there after we would eat breakfast together on my day off from school. I have always been treated with exceptional service throughout my life whenever I needed to grab some plywood cuts for a bed, or something for my family. Those boys in the lumber department do their job to the highest level of satisfaction. One day, when I was shopping recently, I was disappointed in the management's treatment of them. One of the managers was constantly barking orders at them, and being incredibly unethical in his speech. I couldn't believe it, especially because those boys do an incredible job and are always attentive and caring, part of the Home Depot's core values. It seems as if one of those managers tends to sit on his behind and eat fast food all day while the workers break their backs. I'm just calling it like I see it. Pay those boys more! They deserve it.”

“A huge thank you to Monique And Max for their help with some flooring, I needed to return for my employer. Monique took the time to look up the purchase and was very helpful, patient, and friendly. I was very surprised also at Max’s enthusiasm to be so helpful with unloading the flooring and bringing it into the store for me, as most stores, I frequent, found not too many employees to be very helpful. Thank you guys so much! I wanted to add a thank you to Jill also because every time I’ve shopped in the store she’s always been super friendly. It seems like a good working environment as I have never seen any employees look grumpy and they always seem to interact well with each other”