Appliances in Salem, MA

“Got my vacuum cleaned and looked over in a timely manner. I forgot to bring my vacuum in with the filter in
It, and he had put a note on tape over my power button to reinstall my filter prior to use, so that i did not cause myself issues later on trying to vacuum without it! He also carried and put the vacuum into my car for me without me asking, which i appreciated because i am pregnant. They are friendly and do a great job, my vacuum works/has better pressure and smells so much better! I will be back with my other vacuums and bissel for sure. Thanks essex vacuum.”

“Prompt, fair and honest. Showed up, as scheduled. Charged a very fair rate for the initial visit/assessment (which would've then been applied to the repair cost). After spending time trying to identify the source of the problem, he didn't think it made sense to replace anything right then and there, and instead said to give it more time and call again if the problem came back. I appreciated his honesty and would definitely contact again for any other appliance repair needs in the future.”

“This is my third appliance purchase with Tri-City. My first was to purchase all new appliances for a kitchen renovation, and then worked with them when I needed a new washing machine, and most recently a new dryer.Brian was able to help me select a dryer that would fit my needs quickly & easily over the phone, and coordinate a delivery and installation by a plumber for the very next day.The team was prompt with delivery, courteous and the plumber was efficient. The whole experience was easy, stress free and wrapped up in under 24 hours!”

“Standard Home Depot.

Wish they were all laid out the same...

Cleaned out an item and a staff member clued me into the overstock area!”

“Good Afternoon, I have been coming to the lumber department for years now, and began going with my grandfather back in the early 2000s to help him find cuts of wood for his job. It was a tradition we had to go there after we would eat breakfast together on my day off from school. I have always been treated with exceptional service throughout my life whenever I needed to grab some plywood cuts for a bed, or something for my family. Those boys in the lumber department do their job to the highest level of satisfaction. One day, when I was shopping recently, I was disappointed in the management's treatment of them. One of the managers was constantly barking orders at them, and being incredibly unethical in his speech. I couldn't believe it, especially because those boys do an incredible job and are always attentive and caring, part of the Home Depot's core values. It seems as if one of those managers tends to sit on his behind and eat fast food all day while the workers break their backs. I'm just calling it like I see it. Pay those boys more! They deserve it.”

“There are two absolutely lovely individuals who work here at the tool rental. I had rented a carpet cleaner and the first person I met at pickup had made sure I had the cleanest one and the associated attachments. They also gave me a very informative walkthrough of the machine and its parts. Pricing and fine print was transparent without being boring haha. I would 100% rent here again purely for the excellent customer service. Drop off was smooth and both staff members were very kind and personable. :)”