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September 2023 by Andrew Pratt
Brought my car in for a minor collision repair. Gino's worked with the other party's insurance company and finished the job earlier than estimated. Great experience!Service: Painting
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September 2023 by Shawn Nestor
Service was excellent. Have been using them for over twenty years. Things like oil changes and tire rotations done professionally and on time and budget. Also have had major car issues addressed in the past and would recommend them to anyone needing their car serviced.Service: Oil change
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September 2023 by Alec Powers
I recently had my Grand Cherokee repaired here through the Mapfre Car EZ program. The professionalism of the front office staff was unparalleled, and their communication throughout the entire process was top notch. The repairs just about made my car look better than when I bought it. I’d recommend their services to ANYONE in searching for an outstanding collision center. Having to send your car in for repairs can be just about the biggest headache, and Gino’s made the whole process immensely easier. Thanks again!Services: Painting
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August 2023 by Charles Callahan
I had a repair done on my car and they did a great job.The staff in the office, Diane and Jackie were wonderful and they kept me informed on the progress they also took care of my rental for me. It was a pleasure to have my repair done by them
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July 2023 by Mirelle Messina
Jackie, Diane and Michael are amazing. Everyone very professional and efficient. My car looks perfect, and spotless inside and out. Jackie handled the rental return and made my car pick up super fast and easy.Thank you very much for all your assistance.Service: Body & Trim
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June 2023 by Nancy F.
My husband's car died on the road and Gino's was called to tow it to our home and my husband. I can only say Thank You(forgive I should have written names down) The tow truck driver was wonderful with both my car and my husband. It was not an easy process getting car off the truck due to issues with electrical system of the car. A second driver from Gino's came to assist. They were professional, thoughtful, and explained the issues and how they would deal with them. Would definitely call Gino's again
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May 2023 by Sundae Greene
Our car was hit by a moving truck. The staff at Gino’s did a fantastic job with the repairs. The staff is very friendly and helped us with getting a rental car while ours was in the shop. We have used them in the past, and highly recommend them.Service: Body & Trim
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May 2023 by Eric Easley
Exceptional Service and Impeccable Repair at Gino's Collision CenterReview:I recently had the pleasure of visiting Gino's Collision Center, and I must say that my experience exceeded my expectations. From the moment I walked through their doors, I was greeted with professionalism and kindness that immediately put me at ease.First and foremost, I had not been to a body shop in 10 years, but when my daughter’s car had been rear ended, I had to find a place to get it repaired. I called friends, family, and checked the reviews online. Gino’s Collision came up more then once. I called the shop and explained I was looking for a body work on our 6 month old (new) car and I wanted it done right. I asked if I could come by and see the shop. The answer was…"sure stop by anytime." Jackie and Jamie met me and Jackie took me through the entire shop introducing me to a few of the employees working on cars. I felt like I was asking a lot but she made me feel comfortable and showed me the entire shop.The facilities at Gino's are nothing short of impressive. Their state-of-the-art workshop is equipped with the latest technology. The attention to detail in maintaining a clean and organized workspace is commendable, reflecting their commitment to a great repair shop.What truly sets Gino's Collision Center apart is their remarkable customer service. The staff members were attentive, knowledgeable, and genuinely cared about my concerns. They took the time to explain the repair process thoroughly. They even gave me tips on how to deal with the insurance company and the rental car which they helped handle. Their willingness to answer all my questions instilled a great sense of confidence.The repair itself was flawless which left my car looking as good as new. Moreover, the efficiency and promptness with which Gino’s Collision operates are worth mentioning. They completed the repair in a remarkably short time frame (3 days) without compromising the quality of their work. Throughout the process, they maintained excellent communication, keeping me informed and making me aware of any necessary updates. Their commitment to transparency and customer satisfaction is truly commendable. In addition to their exceptional repair services, they went the extra mile to ensured a smooth and hassle-free experience alleviating any additional stress on my part.A Happy Customer!Eric E.Services: Steering & suspension repair
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May 2023 by Janet FitzGerald
Being a transplant, I feel lucky to have found Gino’s for my old Subaru and my daughter's newer Prius. They are honest, friendly, and able to handle both mechanical and body work for all types of cars. I also like that I can actually talk to a mechanic who explains things in an easy-to-understand way. Glenn and Mike and Max (the ones I've met so far) do a great job with this and with the repairs; and Jackie and Diane handle the admin and insurance efficiently and in such a pleasant way. So thank you, Gino’s for making my day!
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May 2023 by Matthew Coburn
Wow! I had a great experience with Gino's Collison Center. They define courtesy and professionalism. They fixed a tire for me in lightning time and for a beyond-reasonable price. I have a new local automotive repair shop, without question!Service: Tires
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March 2023 by elan sablich
Everyone at Gino's is so incredibly friendly and they go way above and beyond. They were great with communication and kept me in the loop throughout the whole process. They had the rental there waiting for me. I wasn't expecting them to detail the car too - the inside came back cleaner than I left it with them. Their work was flawless and I was able to add an additional non-insurance repair at the same time. Will recommend to anyone that needs bodywork.Service: Body & Trim
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February 2023 by Bonita Ross
I dropped my truck off on Tuesday morning for them to replace my mirror on my truck and they had it done the same day after telling me they would have my truck one week. I was so happy that they had it done in one day!!! Then when I got in my truck I saw that they had detailed it also. Highly recommend Gino’s auto body. They went way over my expectationsService: Body & Trim
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February 2023 by Shannon Cayer
I've used Gino's twice and both times the work and service were amazing. Recently, I was in an accident and I used Gino's for the body repair. They just made the entire experience so much easier. They worked fast and did an amazing job. And, honestly, the people who work there are great. Very friendly - very professional. I will only use them going forward.Service: Body & Trim
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February 2023 by Paula Macgauley
I have gone to Gino's for repairs over the past 10 years. They are always friendly and the work they do is amazing. I totally trust them. My car was brand new looking inside and out when I picked it up. I have moved further north in the past year and still chose to use them to fix my car because I trust them and know they do great work. I have never had an issue after having my car repaired there.Services: Body & Trim
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February 2023 by Karen Z.
We recently had some damage to the side of our vehicle so we made an appointment at Gino's Collision Center in Rowley. The people were very friendly and accommodating to our schedule and were able to provide a loaner car. The time in the shop was exactly what they promised, thank goodness because I had to drive to Maine the next day! The quality of the repair and color match was perfect and a fully detailed vehicle was a very special surprise! I would highly recommend Gino's Collision Center for any and all of your automotivebody repair work. Thank You
