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June 2022 by Kristoph B
Terrible extremely rude. Even when purchased from them they didnt want to do the work requested due to a few external modifications ( cosmetics) done . DO NOT buy from these hacks. They sell cheap cheap Chinese gy6 clone scooters go elsewhere you will be much great full.
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August 2021 by Richard Nawazelski
We could not be happier with our experience. They fixed my sons electric ATV that didn't work properly to start with. They were the only ones willing to work on it. It works perfectly now. They did a great job. My son is over the moon excited.
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June 2021 by Michael Irizarry
They don’t sell atvs. Don’t waste your time
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June 2021 by Shinitoo 18
Good service
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March 2021 by Konstantin M.
I have personally been buying from IMS for the past 3 years. I would love to share what I come to learn about them. 1) Quality of the product Well, they sell Chinese made product, however, far above the bottom the barrel stuff you would get from amazon or other online lowcosters. They have been doing this a while, they know their manufacturers, and often order machines per their own design/specs. Apples to apples, oranges to oranges, their product is a solid mid-grade, at affordable prices - which makes it super attractive for me. 2) Service and repairs I am not to fond entirely of how some of my repairs were handled. I pick my battles and do not antagonize people over small things, when a big issue happens, and I need something warrantied, or replaced, they always come through. 3) Staff and friendliness IMS has been in business a long time! Some people do not realize that, but businesses like this one evolve and improve. What might have been an issue 10 years ago, has been rectified, businesses that keep making the same mistakes, simply vanish - this one has been around 14 years, and will keep being around, because people need what they do.
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September 2020 by Garett Bodel
Great place always helpful always have what I'm looking for
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June 2020 by Steven Child
Service is excellent. I’m a long time customer.
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May 2020 by Andrell Musiq
NO ONE SHOULD SHOP HERE!! went to buy a chain for a go cart asked them to break it to size after I purchased it, they failed to break it correctly and then proceed to tell me i was trespassing and if i didn't leave they would call the police and threw my chain outside the store, after the owner came out the employee went and got my new chain off the ground outside and told me their chain breaker wasn't the correct one. these people have zero common sense or communication skills. PURE CRIMINAL TREATMENT AT THIS ESTABLISHMENT (except i made a purchase). IF I COULD LEAVE A ZERO STAR REVIEW I WOULD HAVE.
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August 2019 by Frank Martin
Great place to buy scooters and motorcycles and maintenance and repair shop
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April 2019 by Bob Slade
I bought a $4,000 snowblower from them 4yrs ago. I've had nothing but problems after using it the 1st time. They took care of me for 2yrs, but now Scott (owner) told me that "I'm on my own). I'm bringing him to small claims court.
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April 2019 by Nicole Medeiros
Nice guy gave us a great deal and was very friendly!!
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April 2019 by cameron woodruff
These guys have been know to charge waaaayyy too much for labor so ive always only bought parts. I never really liked there business ways of less but more. But then one day one of the guys who works there on his free time delivered the parts i needed at my work because my moped was broken down. There good people. All my friends have bought mopeds there and a year later were still runnin with 9 mopeds side by side.
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February 2019 by Mat Marchant Sr.
Great selection of bikes.
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September 2018 by Cherie Rodriguez
They are the best. Awesome people with a lot of knowledge
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September 2018 by Steve Roche
Very helpful guys, always go out of their way to help.