-
June 2024 by ria pun
the store was clean and well organized. i was able to find the specific cat food easily. i had called in to check the store hours first and they answered it fast. usually the phone would go unanswered in other places but this location was quick to pick up the call. i appreciated that a lot!
-
June 2024 by misty Ω
I liked the whole place, the workers were very kind and respectful.
I am really looking forward to buy more snails or some other fish
-
June 2024 by Arijana Topic Echevarria
We’ve had dogs for the past 15 years. We usually take them to Petco for grooming. I made the appointment for my miniature 10 pound dog, Marley, at Revere, MA Petco. I went to drop him off, and girl who was checking us in patted Marley for a while. Then she says, unfortunately I won’t be able to help. He has nots that I would not be able to shave as our clippers are not sharp enough and I would hurt him. At first I thought I misheard so I asked her to repeat what she said. Without a flinch she says the same thing to me. Obviously this was plain lie, she did not want to help and rudely declined to service us. We are homeowners in Revere. Paying taxes and supporting local businesses. What I have experienced today was unprecedented. Imagine going to a hairdresser and they reject your service because they dont like the length of your hair. I googled after how dogs with nots get groomed. Apparently there is a lotion or oil that is regularly used to make them soft so they can be shaved. To the girl that declined to service us, I hope you grow up and learn how to handle people. A bit personally wouldn’t hurt either. Do better!!
-
June 2024 by rio EL
Could be better
-
June 2024 by Suzanne B
Where the pets go. Best prices on my cat food brands
-
May 2024 by Caitlin Milican
I was called to pick up my dog 1.5 hours after I dropped her off. They informed me my dog attempted to bite them and that she needs to be picked up immediately. My dog has been getting groomed her entire life every 3-4 months and has never done this. I get there and was told she was left in the kennel for the entire time she was there, with nothing being done. Extremely unprofessional and unethical.
-
May 2024 by Dione Heavey
Was ok..prices are great ..just has lil off what i needed..but now i know where to go
-
May 2024 by Rachael Smith
Sometimes I go here for dog food and the employees are a hit or miss. My dog only gets a bath, nail trim, and teeth cleaning. So far he comes back looking good and not too stressed out. The girls I've spoken to seem great.
But if you're going to allow 8am appointments I highly suggest the manager Zak gets there ontime.On more than one occasion I've watched that guy come in 10/15 min late (hes the only one with the key). Its rude to your employees who have arrived on time and your paying customers.
-
April 2024 by Dan Ryan
They had the product that I was looking for the associates were very nice to me and it was easy to pay for my stuff and the place was very well organized
-
March 2024 by Jeffrey Thompson
I came to get a few goldfish. No one was around so I helped myself. Got a bag. Filled it with tank water and proceeded to get my fish. A dude came over extremely rude. Asking who I was with. Confused I said what. He just kept asking who I was with and I said I’m a customer getting my fish. He acted all mad and said he will pretend to not of seen what I did but next time I better ask for help. He could have been way nicer. The cashier had a little attitude too. I’ll spend the extra 10 minutes and go to a different petco next time. Just so rude!
-
March 2024 by Prathamesh Verlekar
I recently took my dog to Petco for grooming and was extremely disappointed with the service. Here are my concerns:
Poor Quality Grooming: The haircut was nothing like what I requested, as shown by before and after photos.
Unauthorized Changes: The groomer made significant alterations without my consent, including cutting my dog's hair much shorter than requested.
Disregard for Appointment Time: The service was delayed, and my dog was kept far longer than necessary.
Extended Confinement: My dog was left in a cage for an excessive amount of time, causing distress.
Impact on Special Occasion: This was particularly upsetting as it was my dog's first birthday, and the poor grooming ruined our celebration plans.
I hope Petco addresses these concerns promptly. Thank you.
-
March 2024 by Stacey Colarusso
They have a very wide selection and average pricing and the people are very nice
-
February 2024 by Kathleen Rock
When I went up to the counter to pay, the man behind the counter was eating Doritos and Oreo cookies with them right next to the register. Then another employee came up and grab some Doritos also. I had two bags of dog food some ear cleaner and some toys and was told he didn't have any bags.
-
February 2024 by Blue Joss
My Pup loves it here?
-
February 2024 by Alen Sousa
Nice place
