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January 2024 by Daniel Sanabria
One of the staff members is rude and in a bad mood all the time, he seems disgusted with my presence. Good and clean machines, a lot of parking and they accept cash or card.
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December 2023 by Ashley Carleton
The woman could not have been more rude and unhelpful. She saw me struggle to carry in 40 pounds of laundry. I asked how much to drop off laundry. She watched me put them in a cart to then tell me to bag it all back up because she can’t weigh like that. Everything was a one word answer. I tried to give the benefit of the doubt and brush off some interaction but she clearly did not want to help me or for me to be there so I took laundry elsewhere.
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November 2023 by Ram Gar
It's clean washer don't wash the clothes as they should be washed dryers don't leave the clothes nice and warm to many time to dry
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November 2023 by WiLLi4M
the place is very clean, staff is great.. EVERY MACHINE WORKS FINE. The only problem I gleaned, was that they do NOT have enough carts to hold your laundry. But that's no deal breaker here. Their express/dry option literally dried all my laundry in 12 minutes. Free dryers and latest model washers and dryers maker this place the best laundromat I've been in this area in the last 20 years.
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October 2023 by Rocio Cerna
In comparison to the laundry mats around, Neptune has a high standard for cleanliness - I’ll give them that.Employees are always cleaning up the area and the machines.I used to love the wash/dry/fold service, until my families clothes stopped coming back home clean. I was dropping off 70lbs of laundry every 2 weeks. Over $200/month.I can no longer continue w/ Neptune as the mildew smell from being left in the laundry too long along is gross and the stains don’t come out but when I re-wash the clothes, they do.
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August 2023 by Eunice Crawford
I can't say enough good things about Neptune Laundromat. The staff is professional and attentive, making sure that every customer feels valued. The facility is always tidy, and the machines are easy to use. It's clear that Neptune Laundromat takes pride in delivering excellent service.
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August 2023 by Della Anderson
I've been using Neptune Laundromat for both personal and business laundry, and I couldn't be happier with the service. The staff is professional and accommodating, and their attention to detail is commendable. The facility is always immaculate, providing a welcoming environment for all customers.
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August 2023 by Mavis Ortiz
Neptune Laundromat is a relatively new find for me, but I have been nothing but pleased with their service thus far. The staff is helpful, well-informed, and readily available to answer questions. The building and its equipment are in excellent condition. I now do all of my washing at Neptune Laundromat.
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August 2023 by Mary Crawford
I always do my washing at Neptune Laundromat. The employees are always helpful and friendly. It's nice to do laundry here because the facilities is always spotless. I like how they care about the little things and work hard to make everyone feel at ease.
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August 2023 by Alice Robertson
My go-to laundry service of choice lately has been Neptune Laundromat. The personnel is quite nice and well-informed, and they always provide excellent service. There is plenty of room to move around in, and the place is tidy. Neptune Laundromat is my go-to because of its dependability and ease of use.
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August 2023 by Joe Russell
Clean, bright, spacious, up-to-date and well-maintained. A great place for large loads, small loads and everything between.
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July 2023 by Claire Adams
I just moved to Revere and am very picky about laundromats. I love this one! The Owners are so nice and very accommodating. The prices are reasonable with the amount of inflation and plants and a great atmosphere surrounds you. Im excited to find exactly what I was searching for in a laundromat! It’s a cute piece of hospitality hidden in the city. Thank you for being wonderful!
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July 2023 by Dolores Watkins
First time at a laundromat yesterday because my washer is out of service and I had a surprisingly good time. The worker was helpful and had me laughing. The place was clean and user-friendly. One thing that stood out was the fact that when I asked how it worked I was walked through from start to finish. I’ll be back!
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July 2023 by Beverly Martinez
I come here often. One staff member is always cleaning & finding ways to assist me. She is very friendly & helpful. Makes my experience here very pleasant!
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July 2023 by Nalubega Halimah
I have been going to this laundry mat for years. It opens early and close late. They have friendly staff working. A lot of loyal customers continue to go there. I have met some awesome people there. It can sometimes be entertaining too.
