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June 2023 by Tom Ciulla
Wonderful to deal With Lily. She is amazing florist who is patient with her customers customers. I have been here two times for funerals and she s truly amazing. Her flowers last too. Thank you.
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May 2023 by Katharine Zoe
They completely stole from my mother who tried to send me mother's day flowers. She's asked for $100 worth of flowers (delivery and taxes not included) and they brought me less than 10 stems of cheap flowers species. my mother was disrespected and I am so disappointed in this local business.
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October 2022 by Kenny Duong
Ordered flowers at this location and it exceeded my expectation, highly recommend
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August 2022 by Hello
I ordered flowers for a family member who past away. Lily went out of her way to make sure they were delivered on time. I received a photo of them from a relative and they were gorgeous. Thank you so much. They were worth every penny. Highly recommend this florist.
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July 2022 by Kellie Long
What a great experience! Fresh, beautiful roses, beautifully presented and a great conversation with the owner. Pretty sure I'm never going anywhere else for flowers after going to Flowers By Lily!
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June 2022 by Mike
I had a great experience working with them. The customer service was amazing and the delivery was perfect and way faster than I thought would be possible (it was a last minute order situation). Very highly recommend this business.
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March 2022 by Lindsay West
Would give zero stars if an option. Had to call to check in as most of the day went by and not delivered. Very unsatisfied w the bouquet. I understanding substituting flowers given the season but the problem was the density of flowers and general effort in arranging them. Save your money. Do not order from her as you will be disappointed.
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March 2022 by Lindsay A.
I would give zero stars if able. I understand the type of flower will change pending the season but the density of flowers and overall effort put into the arrangement was incredibly disappointing. Save your money. Do not order flowers from here because you will be disappointed.
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October 2021 by Brenda F
If I could rate this place 0, I would! I can not believe the flowers that were sent to my friend. It was NOTHING like the picture she had seen advertised online. It was suppose to be a warm, loving 'Welcome Home' gift and it looked like something she could've bought at your local convenient store. The OWNER's way of "apologizing" was by making a new batch of flowers in exchange of the first terrible one that was ALREADY GIVEN AS A GIFT. Excuse me? In the middle of a pandemic? Is she going to give them to someone else? I feel so bad for my friend who was trying to do something special for someone and then she gets this in return. She refuses to give money back, she refuses to make the flowers as requested, SHE WANTS AN EXCHANGE?!, and she just lacks empathy. She clearly doesn't care about her customers considering that I am not the 1st, 2nd or 3rd person to experience this mess.
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September 2021 by brenda fuentes
If I could rate this place 0, I would! I can not believe the flowers that were sent to my friend. It was NOTHING like the picture she had seen advertised online. It was suppose to be a warm, loving 'Welcome Home' gift and it looked like something she could've bought at your local convenient store. The OWNER's way of "apologizing" was by making a new batch of flowers in exchange of the first terrible one that was ALREADY GIVEN AS A GIFT. Excuse me? In the middle of a pandemic? Is she going to give them to someone else? I feel so bad for my friend who was trying to do something special for someone and then she gets this in return. She refuses to give money back, she refuses to make the flowers as requested, SHE WANTS AN EXCHANGE?!, and she just lacks empathy. She clearly doesn't care about her customers considering that I am not the 1st, 2nd or 3rd person to experience this mess.
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September 2021 by Savanah Carlson
UPDATEShe made a better bouquet and delivered it instead of giving me a refund. I've added a star because of this.------------DO NOT BUY FLOWERS FROM THIS FLORIST'S WEBSITE EVER.I ordered a deluxe bouquet (picture for reference) and spent $92 (including tax and delivery). When spending that much money on flowers, I expect the BMW of bouquets, or at least a 2021 Honda Accord, not the 1991 Saturn.1. The website states a local delivery fee is $7.95 and I was charged $12 for delivery 2 minutes away in the same town. That's what local means, right?2. The flowers are NOTHING like what I ordered. I could have made a better bouquet going to Shaw's or even my own front yard.3. When I spoke with the owner she said she was so busy with doing flowers for a funeral that my bouquet didn't get all the flowers. I'm sorry you're business is "thriving" but as a paid customer, the same quality of flower is expected for the living as well.4. The flowers in the bouquet are not even in the flowers I ordered online. There are clearly 6 different flower varieties and I only got 3. Again, see picture.5. I was not contacted about any substitutions to the flowers. She said she should have called me. She said the flowers on the site are "California flowers." I'm sensing someone needs to update their website, huh?6. After multiple attempts to work with the owner, she said she would make a new bouquet. She did, and it's very nice. HOWEVER she wants the other one BACK. Is she going to sell it to someone else? WHAT? She is refusing to drop off the flowers.So basically if you want backyard, heck even front yard flowers, go here.
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August 2021 by Kelsey F.
VERY disappointed. Would never order from them moving forward. Had a friend order what was supposed to be a beautiful bouquet of flowers and the stock photo and what she got in real life was NOTHING like what she ordered (not even the same flowers.) After my friend discussed her concerns with Lily and asked for her money back she told her she would make her a new one BUT wants her flowers back in exchange for the new ones and REFUSES to drop them off until someone is home in order to do so. Flowers By Lily is very unprofessional and from the other reviews below it seems like this is a very reoccurring issue that needs to end. I would NOT recommend Flowers By Lily to anyone.
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June 2021 by emmet greene
Great customer service and beautiful flowers! 10/10 would recommend. I’ll be back for sure!
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June 2021 by Zach Darasz
Great flowers, in and out in 10 minutes with a customized bouquet at a fair price. They were great to work with!
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May 2021 by Sue Wszolek
I was very disappointed. Didn’t get what I ordered paid 100.00 for arrangement in a vase not a topiary like ordered . I called and Lily started Yelling that I agreed to a vase. Which I did not. RIPPED off.
