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“Brandon was very helpful and attentive. He even went out his way to see if the units had poles just to give me that little bit more room in the storage space. It was very much appreciated to get good customer service.”
“I walked in the store and did not have a reservation. The gentleman was very kind and he got me into a U-Haul that day. Thank you for your kind service. I would recommend this U-Haul location for your truck and storage needs.”
“We invented a very different time in the world of customer service. It's very difficult to predict how you will be treated when working with brands nowadays. Although customer service is extremely important, there seems to be acceptance from most companies To allow the uncertainty of customer experiences to exist.
In my most recent experience with U-Haul, I had the pleasure of being serviced by Kim. It is very rare to have somebody represent a brand so strongly and committed as I recently witnessed.
Kim took ownership in a way that made me feel incredibly confident insecure unlike most of the brands today. You would have thought, based on her handling, chad, she had a highly vested interest in the success of the U-Haul brand.
Kim was very efficient, proactive and also nurturing. These traits are something that you really cannot count on nowadays.
It would be very smart to utilize Kim in any way possible that could help replicate this customer experience for the future as she represents your brand immensely well. I cannot overstate that any clearer.
I write this review in hopes that Kim receives a very direct attention from those who can reward her and with the acknowledgment that you are incredibly lucky to have her represent your brand.
I can only hope to receive the type of customer service experience on my next utilization of services.
Very well done Kim!”
7:00 AM - 7:00 PM
Taunton
Truck Rentals
“Truck MaintenanceRegularly scheduled preventive maintenanceMinor and major repairsOptional multi-point inspectionsWarranty work24/7 roadside assistance, extended repair hours and available rentalsDetailed record-keeping by vehicle, location or fleetcertified techniciansTruck RentalA fleet of about 30,000 recent-model trucks, tractors, trailers, and vansGuaranteed availabilityToll-free phone access to your nearest Ryder rental counterRapid and efficient check-in and checkoutFast, on-site credit approvalFlexible vehicle coverage options”
“Very nice staff, they have sooooo much stuff! You can rent outdoor party and barbeque stuff, even a popcorn machine! Gotta go see all their stuff, dishes, glasses, too much to mention. The bomb! Prices? I dont know.......”
“This place has everything under the sun. Not only is it a U-Haul rental facility, they have an on-site deli liquor store hardware store. Food store place is awesome. Employees were great. Prices were fair. I will definitely be back. Again, thank you for such a positive experience. No”
“Bought a truck from them yearsssss ago, ran well and got a fine deal. Have to say my recent experience was just as good, there isn't much to say, but when you can have a regular conversation with people it makes the experience better. Thanks again”
7AM - 7PM
740 N Broadway, East Providence
Truck Rentals
“Overall the process of renting a 10 foot truck was relatively straight forward at the East Providence/ Broadway U-Haul. I was able to make and then modify the reservation online, and/or over the phone. When I showed up, I was able to do the paperwork relatively quickly. The young man who helped me was pleasant, but I think he could have come out briefly to the truck with me to go over a few things like how to open and lock the sliding door to the storage area of the truck, where to tie things down, how to operate the AC, how the gas cap just opens manually, etc. I was able to figure them out, but it should be a regular courtesy part of the rental.”
“Outstanding! My personal experience was exceptional! Eric in Attleboro and the wonderful gentleman that helped me in North Attleboro helped me from beginning to end and eased my nerves. It was great!”
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“My 5 start go to Amanda from the phone call to greeting me she was great explain me everything showed me my storage unit the place is very clean . If your looking for a storage give them a call you won't regret it.
Thank you”