{{ group }}
- {{ item.name }}
- {{ item.properties.formatted }}
“I have to say my experience going to this verizon store was one of the best I ever had! Elisa made everything so easy and straightforward to switch over all my accounts to verizon. She went above and beyond to help me out! Truly awesome customer service from Elisa”
“Malik is always the most attentive, friendly and thorough advisors at Verizon. It’s always a pleasure getting to work with him, going to this location you know you have nothing to worry about!”
“I made several visits here as I was pondering getting a new phone. The two reps who helped me were Rebel and Jake. Both were smart, calm and at the ready to help. They answered my (many!) questions patiently and offered relevant additional info. Though I had to hold off buying a phone, they remained engaged and kind. Very positive experience.”
“The team was incredibly attentive and knowledgeable. They helped my pick out the right products then graciously installed my screen protector and other accessories for me.”
“I went in today on a whim just to see what the process would be like to trade in my iPhone for a newer model and ended up walking out with the newest iPhone and a cheaper phone bill. Ana was so helpful from explaining the trade in promotion to helping set up my new phone to getting me discounts I didn’t even realize were available for me!”
“Just when you think customer service is nonexistent and a thing of the past, I made a visit to the local Verizon store in Andover mass, I was met at the door by the manager, holding it open for me, asking me how we could help displaying a smile and professionalism.
A very refreshing experience!”
“I'm writing today on behalf of myself and another customer Peter Gould. We recently purchased new phones. And our sales rep was Kapur Kashim from the North Reading Verizon location. We both were so pleased with the customer services we received by this gentlemen. We felt it was important you know that two customers appreciated the knowledge and the kindness Kapur expressed during our current purchases. Satisfied customers. Lesley Mcgrath and Peter Gould”
“Excellent customer service by Mike and Ledi!
I needed to port my number from AT&T to T-Mobile, and Ledi very patiently helped me navigate the unfriendly AT&T system to get the necessary details. His knowledge of the services and devices is incredible. He spent almost 4 hours assisting us with the porting process, setting up new devices, and transferring data from the old phone to the new device. What would have been a very tiring experience was made pleasant thanks to Ledi's expertise and skill.”
“Jay and Ari were incredible here. I came in to add a simple teachers discount and ended up saving a ton of money and learning about a deal my plan had for new phone. Big wins all around. jay and Ari were super nice and helpful 10/10 would recommend working with them to anybody.”
“Tyrell took care of my wife as if she were his mother. When she called corporate, they said there were no discounts. Tyrell found some and upgraded her phone as well! Great service! Ask for him or Alijah!”
“Leisha and Brian were absolutely outstanding. Leisha went above and beyond to help me reactivate a new phone after I had accidentally broke my original one. She was patient, informative, hospitable and helpful beyond expectation. I will definitely be coming back for service at this location for future service. Thank you both for helping! :)”
“I went in with a question about my TV remote which was malfunctioning. As soon as I described what was wrong with it, the customer service rep wasted no time in getting a new one for me. I was very impressed with the efficiency and quality of the service.”
“Recently I had a great Verizon experience. My son and I needed new phones and we headed to the store in Waltham. I was impressed my the care and attentiveness we received. The salesman were professional, knowledgeable, courteous and accommodating. We received great trade in deals and the purchasing process was smooth. Check them out if you're in need of a cell or have issues!”
“Kevin,is excellent and very professional when the extra mile. Very positive experience with t mobile Coming back to t mobile 6 years much better experience than verizon.”
“Signed up with T Mobile yesterday and was helped by Alexis. He was very helpful and patient with me as I spent over an hour (and 4 agents ) trying to get AT & T to provide a transfer pin #.As soon as I stepped out of the store I got a call from T Mobile transfer team asking for the transfer pin so I almost lost my mind as I had to spend another hour and 3 more ATT agents on the phone after already doing it.The process was brutal but no fault of T Mobile- def will be back to this location.”
“they have always been courteous and helpful. came across them by chance when i was dropping off a ups package but discovered that they offer multiple services. changed my phone plan too while i was in there for a better one.”
“Samara was exceptionally helpful to me. She would make a tremendous teacher. She walked me through some issues I was having with my apps, getting rid of apps no longer needed.
Most of all she taught me how to work on the phone myself!! Thank you T Mobile for qualified staff like Samara.”
“Marco, a manager went above and beyond to fix a billing issue that had been going on for over a month. Talking to reps by phone sent me down many time consuming tear inducing wild goose chases. I learned from this experience, always go in store! The store reps like Marco are excellent! Very professional. Patiently talked to the billing department for 30 minutes to explain what the issue was. The in store experience even interacting with other associates is far superior to Verizon. Many thanks to Marco, the MVP who finally got my issue fixed once and for all so thay I finally have closure. I trust the in store reps but I cannot say the same regarding the phone reps.”
“Vincent and Anyeli are super knowledgeable, work well as a team and are extremely professional, demonstrating outstanding work ethics and assisted all clients from beginning to end in a time efficient manner. It's a honor to be served by them! This will be my home base location as long as they are here!!”
“Very good experience of visiting this store. Jack, provided professional assisted and fix my issues. He switching different techniques to solve the problem. I really appreciated. I am strongly recommended this store.”
“Huge thanks to Christen Martinez for helping me and my mother for changing the name on my T-Mobile account and upgrading me to the Google Pixel 7a. You guys are awesome.-Jack Dunk”
“Had a disappointing situation when I added a new line/device. I went into this store for help and the manager here was amazing. He more than made up for the trouble we had. We'll likely always go to this store from now on.”
“All of the staff were courteous and timely, and today, Ryan became my hero when he fixed a problem with my new phone. He was gracious, knowledgeable and most importantly he got my phone to work!!! ?Great store, great service!”
Open 24 hours
17 Caldwell St, Boston
Internet Service Providers
“Much gratitude to field technician Dave, who put in a ton of hard work to get us back up and running when our radio conked out. netBlazr's phone support may not be what it used to be, but its engineering team can be counted on to get the job done.”
“I needed to upgrade my phone and even though there's a TMOBILE less than a mile from me but I opted to try this one in Wilmington. The reason is the one near me is always crowded and I as I get older I don't have the patience to spend at least an hour to upgrade. The experience I had at this store was beyond amazing! The two young men working there were very professional,knowledgeable and really made the upgrade process great!! I was in and out in half an hour!!! First time ever, and Ive been buying cellphones from the size of sidewalk bricks in the day to the S23 now (lol) Great location, great staff!!”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“I have been going to the store for over 15 years . They know me and treat me like gold . Unbelievably professional . You won't get it till you go there . I have 5 phones with them . And never have a problem . When I do , they take care of me . It's gotta be the most friendly store I've ever been in”