At Route 128 Honda, customers can find a vast selection of genuine Honda parts and accessories to keep their vehicles running smoothly. The knowledgeable and helpful staff, including Adolfo, Bruno Caetano, Rob Giovannuci, Jake Velasquez, and Nicole, are committed to providing excellent customer service and support. Adolfo is praised for being non-pushy and willing to assist customers in finding the right parts for their cars. Bruno Caetano is noted for his patience and professionalism in helping a customer select a new CRV. Rob Giovannuci, despite the dealership being busy and understaffed, maintained his attention to detail and kindness throughout the car-buying process, making it a positive experience for the customer. Service advisor Jake Velasquez is commended for his courtesy, knowledge, and clear communication during a customer's vehicle servicing. Nicole also received praise for her efficient and gracious handling of a customer's annual state inspection, completing the task ahead of the projected timeframe. The reviews highlight Route 128 Honda's commitment to providing reliable, genuine Honda parts, expert advice, and exceptional customer service, making it a trusted destination for Hyundai owners.
Adolfo is very good ! Not pushy and willing to help you with what kind of cars your looking for . And always get back to you if you have any question. So if your looking for good car new and used go there and ask for Adolfo Say Donna and Ali sent you
November 2023
I was very impressed with the attention and excellent service I received from Bruno Caetano who worked with me to help me select my new CRV. He was very patient and professional in his communications with me at all stages.
September 2023
Service person Jake Velasquez was courteous, knowledgeable and terrific in describing the various steps while my 2021 Honda Accord Hybrid LV was being serviced. Thanks, Jake!
